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Global IndianstorySerial entrepreneur Yaswanth Vepachadu finds biryani success
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Serial entrepreneur Yaswanth Vepachadu finds biryani success

Written by: Minal Nirmala Khona

From setting up companies in the IT sector and then selling them to tech giants, Yaswanth Vepachadu has now ventured into biryanis and more, except that his biryani comes in a steel box that is yours to keep.

(September 17, 2023) It is often said that once you get bitten by the entrepreneurial bug, no challenge is big enough. That would be the case for Yaswanth Vepachadu who, after graduating in civil engineering from the Vasavi College of Engineering, Hyderabad, went on to do his MBA from the NM Institute of Management in Mumbai. Thirteen years of shuttling between the US, sometimes just for a weekend even, Canada and India resulted in the establishment of several companies that he set up. Subsequently, he would sell these IT verticals to tech giants like Deloitte, Accenture, Facebook, etc.

Yaswanth Vepachadu, Founder of Neos ka Dabba.

For the love of Biryani

While still holding a corporate post of Group CEO for the Nivriti group of companies which he quit only last month, Yaswanth, over a casual conversation with friends about the unavailability of a good biryani in Bengaluru, decided to start an outlet of his own. He also had a couple of friends in Vancouver, Canada, willing to invest and that is how Neos Biryani was conceptualised. Yaswanth recalls, “Earlier this year when my friends and I couldn’t get a decent biryani in Bengaluru, we decided to start a food business to make the kind of biryani we liked. We rented out a central kitchen space, which also belongs to one of my friends, and started research. We hired 24 local chefs, who know how to make a true biryani and Bangladeshi Muslim specialist cooks from Odisha. Between them, we zeroed in on the formula for the masalas to use and the recipe to follow. We have now hired four out of the 24 permanently and they work at the main kitchens. For the second level of staff, we hired hotel management graduates who follow the recipes created by the chefs without making changes.”

Neos ka Dabba

Interestingly, Yaswanth didn’t attribute any meaning or specific connection to the name Neos. He shrugs, “I just wanted a four-letter word; I thought of Neos and it got accepted during registration.” And what about the steel dabba that the biryani is served in? He elaborates on the philosophy behind it. “During our research and brainstorming sessions, we found that biryani is the most ordered dish by middle-class and lower middle-class people on weekends. Also, women in this demographic have great use for steel dabbas and cherish the ones they have. So, we thought it would add value to the dish when they ordered it as they could keep the box and use it for other things later.” The boxes come in three sizes, based on the serving for one, two, or four people.

Neos Biryani.

The business model he follows is that of cloud kitchens and QSR takeaway outlets. In Hyderabad, the cloud kitchens are in Kukatpally and Kokapet, and AS Rao Nagar and LB Nagar are on the anvil. He will shortly launch in Mumbai and some more outlets in Bengaluru, where currently, they are in Electronic City, Bomasandra, Whitefields, and Hebbal. A diner that can seat 40 people is also part of the expansion plan for Electronic City.

He even has two cloud kitchens in Vancouver, Canada. There, Neos is based in a shared kitchen space, much like co-working spaces. And based on Canada’s food regulations, the recipes have been tweaked to lower spice levels. In Hyderabad, there are QSR takeaway joints where you can buy the Neos biryani offline. The cloud kitchens supply these outlets.

Expanding menus and the company

Launched in March 2023, Neos follows the standard recipe created by its chefs for the biryanis available. However, customer feedback led to Yaswanth having to expand the menu to include starters like kebabs, shawarmas, rice bowls like rajma chawal, palak paneer and rice, chicken curry, and rice etc. The biryani of course is the star of the menu and comes in veg, mushroom, egg, chicken, and mutton and a mixed one with chicken, mutton, and prawns. Within the chicken version alone, there is the 65, lollipop, fried, and dum-cooked biryanis to choose from.  But, Yaswanth is very particular about quality. Hence the quantity made is limited. He says, “Between all my kitchens in Hyderabad, we make only 300 portions of biryani per day. I have found that when you increase the quantities, the quality goes down. On weekends, when there may be more demand, I makeup to 400 but not more than that.”

Yaswanth has been a stickler for good quality from the start. Even the ingredients used have been carefully chosen by him and his team. He says, “I know that people consider other rice strains also good for biryani, especially in Kerala and Tamil Nadu, but in Telangana, you won’t be forgiven if you don’t use basmati rice. The basmati I get is specially brought from Punjab and costs me Rs 170 a kilo. For the spices we needed based on the recipe we finalised, we went to Wayanad in Kerala, and spent ten days meeting various growers and suppliers, before zeroing in on the one whose quality we liked the best. Our ghee comes from one supplier in Ramanthapur (a distant suburb in Hyderabad) and it costs Rs 1500 a kilo. His ghee is famous. You go there and ask anyone for Ramanthapur ghee and they will point you to his outlet. We even send this ghee to our cloud kitchens in Canada. The meat in Hyderabad is sourced locally, but here too, we stress quality.”

Despite all these factors and the costs involved, Neos began making profits early on. Started with an initial investment of Rs 60 lakhs, with more funds infused later, an investor also showed interest and he has bought an eight percent stake in the company. Yaswanth now plans to open outlets in the US and some more in Canada.

Strangely, the only challenge Yaswanth has faced is from petty customers. Human nature being what it is, people would order the biryani without the steel box [that was an option on the menu for those who didn’t want the dabba on food delivery apps], then post pictures and reviews saying they did not receive it in the steel box. Or, they would remove one piece of meat and say the quantity was not as promised. Yaswanth had to personally speak to the customer service heads of these apps to have the problem sorted. He has also now discontinued the box-free option of the biryani on the apps. Only the takeaway outlets will give it to you in foil packaging. If you order online, it will come with a steel box.

In the ubiquitous world of the much-loved biryani, to be able to make a mark with a new brand within a short span of time is no small achievement. And with expansion plans afoot, this Global Indian is likely to make the steel dabba biryani a familiar sight soon.

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Samsad Ali
Samsad Ali
September 17, 2023 10:21 pm

Super biryani and my favourite flavour

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Tharaka Rangareddy
Tharaka Rangareddy
September 17, 2023 11:56 pm

Superb, fantabulous Mr.Yashwanth

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Leo
Leo
September 18, 2023 9:02 am

Worst worst Ever before Never After Parama chetta Ika ardam chesukondi Thokkalo biryani steel dabba kosam evadra kondi tinedi chetta biryani amta show avasarama canada amta US amta Twaralo address umdadu chudamdi.

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Reply
  • basmati rice
  • Bengaluru
  • biryani
  • Bomasandra
  • business expansion
  • Canada
  • cloud kitchens
  • Electronic City
  • food delivery apps
  • ghee
  • Hebbal
  • Hyderabad
  • Indian Cuisine
  • Kerala
  • Mumbai
  • Neos Biryani
  • Punjab
  • QSR
  • Ramanthapur
  • restaurant industry
  • steel box
  • Telangana
  • US
  • Vancouver
  • Wayanad
  • Whitefields
  • Yaswanth Vepachadu

Published on 17, Sep 2023

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Waswo X Waswo: The ‘evil orientalist’ reviving Indian miniatures

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st. He works in the ‘karkhana’ style, working through collaborations with local miniaturists and border painters in Udaipur, reviving their legacy, bringing the artisans who have gone without credit for generations, to the fore, in India and abroad.  

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Udaipur – and the karkhana approach  

Wandering through the bazaars of Udaipur, in his early days in India, Waswo fell in love with the miniatures on display in the shops. "They were generally low quality but I liked them." They were done following the karkhana style, with groups of people working on a single painting. The shopkeeper, however, announced proudly that he was the artist. Waswo learned soon enough about the artists who work quietly in the background, as they have for generations, never signing their work. When he began collaborating with R. Vijay, who comes from a long line of artists himself, Waswo had to coax him to put his name on it. "He said his name didn't belong on it and I had to push him to sign. Now, he always wants to sign his paintings."  

Waswo X Waswo first came to India in 1993 and spent 10 days here. In 1999, he came back and spent a month in Rajasthan. "That was when I started to fall in love with the place," he smiles. In the fall of 2000, he returned with his partner, Tommy, and stayed on for six months. "In 2006, I bought the home in Udaipur because I wanted to work with the craftsmen there. I see one of my jobs as finding what people are good at and trying to incorporate that into my work."  

The etymology of the karkhana, Waswo explains, goes back to ancient Persia. It's a story reminiscent of Orhan Pamuk. Karkhanas were artisans' workshops, which were brought to Delhi through the Mughal courts of Jehangir and Akbar, and miniatures were painted. "When Aurangzeb came to power, the artists were terrorised and escaped to places like Rajasthan, where they found patronage under the Maharanas of Bikaner and Jaipur," he says. It led to the founding of the Bikaneri, Alwar, and Mewar schools of art. The system continues to live on - "I didn't meet R. Vijay directly," Waswo says. "I met him through a shopkeeper."   

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 The Campbellian struggle   

"Through my paintings, I have learned to look at myself and question myself," Waswo tells me. "When I started, I was taking photos and writing poems, always with the idea that I would go back to the US and exhibit them. India was my subject and not my audience." He attracted quite a bit of criticism from the west, however, for his supposedly "white gaze." He was told he was "editing out modern India and keeping people blind to the truth."   

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 Struggles against postmodernism and the 'evil orientalist'  

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The India Art Fair  

 Waswo is now also working on a solo booth at the India Art Fair. He shows me around the works as we speak and sends me a photo of artists working on gold leaf linings. This series is a shift from Waswo's usual work. His artist, Chirag Kumawat, specialises in both realism and miniatures. "We're combining hard-core realism with miniature elements, it will be something nobody has seen before." Even Kalki, the god of destruction, makes an appearance in the paintings. "The world is changing at a very rapid pace. With the advent of AI, shifting politics, climate change, and pandemics, we are at a crossroads. Kalki makes an appearance because this is a time of chaos and we have to wait and see what emerges in the new era."  

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(July 7, 2024) There is little Chef Suvir Saran cannot do in the world of cuisines and culinary skills. From launching award-winning restaurants to writing best-selling cookbooks, he talks about his incredible journey If ever a biopic was to be made about a chef from India, my pick would be Suvir Saran. He is a man of several talents. A Michelin-star chef who is on the board of nutrition for Brigham and Women’s Hospital, which is associated with Harvard Medical School, he can write, paint, sing [Indian classical], sew, crochet, do macrame, etc. And oh, he cooks food that people – read the who’s who from across the globe – cannot get enough of. [caption id="attachment_52896" align="aligncenter" width="510"] Chef Suvir Saran[/caption] He lived in the US for several years, owned a farm that housed endangered species, launched and managed successful restaurants, taught people to cook, and consulted with conglomerates. But, a series of falls left him legally blind after a mild stroke. He recovered and is today a popular speaker, a culinary director with the Bastian Hospitality Group, owned by Shilpa Shetty, Raj Kundra and Ranjit Bindra. Under his leadership, they have launched several successful brands with more on the

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d is today a popular speaker, a culinary director with the Bastian Hospitality Group, owned by Shilpa Shetty, Raj Kundra and Ranjit Bindra. Under his leadership, they have launched several successful brands with more on the anvil.

He has launched Qora in Koregaon Park and Murphies on Prabhat Road in Pune with his protégé Vardaan Marwaah and the promoter Aman Talreja.

There is Lord Elgin, a restaurant in Amritsar that serves tapas from all over the world and Farro is his latest, soon-to-be-launched fine dining venue with food that will be a modern interpretation of traditional dishes. It will most importantly be mindful and sustainable, including grains, greens, vegetables and meat. Suvir firmly believes that Indian ghar ka khaana is one of the healthiest and most balanced meal options available.

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Recalling his childhood days, growing up in Nagpur and later Delhi, Suvir’s earliest influences that nurtured his talent were his mother, the Panditji who cooked in their home, and all the neighbourhood housewives, house-husbands, cooks, and his extended joint family. He says, “Panditji was a Brahmin chef and people were not allowed inside the kitchen wearing a belt or without a bath. He gave me carte blanche and taught me everything. My mother who cooked with mindfulness and passion was also a great influence. She was the smartest baker I knew and could effortlessly manage cooking for a large group. She planned everything military style and answered all my questions on love, empathy, and more. Because I was different, she calmed me down.”

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Every time Suvir would visit people’s homes as a child, he revealed that he would go to the kitchen, help the cooks or hosts and learn in the process. He audaciously even taught a new bride that had married into his family, how to make a round roti!

Suvir studied fine arts at the JJ School of Arts and later, graphic design at the School of Visual Arts in New York. Though he wanted to be a teacher, an artist, or a veterinarian, his passion for cooking persisted. He says, “In Mumbai, and later in New York too, I used to cook for friends; and there was no school teaching what I was cooking. I happened to meet the publisher of Food Arts magazine who asked me to write for them. He listed my name on the masthead as Culinary Authority. One thing led to another and in 2003, I launched my first restaurant in New York, Amma. It was a 30-seater, and people would stand in queues to get in. No one was doing pan-Indian food at that time. We would serve lamb chops with a dosa filling and a Himachali pear chutney. We were selling a story, not just food.”

American Base, Cooking Desi

Earlier, Suvir used to cook meats without tasting them as he grew up vegetarian. An aunt who was married into a non-vegetarian family taught him how to cook and gauge whether it was done without tasting the dish. “I started eating meat at 35, because I was writing food reviews for Food and Wine magazine, Gourmet, Bon Appetit and Food Arts; and I couldn’t play a guessing game about the taste. It had to be authentic,” he tells Global Indian.

[caption id="attachment_52898" align="aligncenter" width="569"]Malabar Mushroom Biryani Malabar Mushroom Biryani[/caption]

After leaving Amma, Suvir launched Devi, a more refined, daring, and progressive restaurant. “This was in 2007, the same year that the Michelin guide launched in the US. They awarded the Michelin star to 18 restaurants in North America that year, Devi was one of them.” At Devi, Suvir has cooked for international celebrities, royals, stars from Hollywood and Bollywood, entrepreneurs and billionaires, artists and rock stars – and just about everyone who loves good food. “I served Bhel Puri here; 20 years ago I had dared to bring street food onto a fine dining table.”

He then moved on to other projects and along with his partner, owned a farm called Masala Farm, where the eggs from their chicken were in great demand as they were high in protein and fat content. “We also had several endangered species that were almost extinct living at the farm. For me, it was a place to live, not a money-making venture. Everything else I did, paid for the farm’s expenses.”

Food writing

While in the US, with his reviews and food writing gaining a fan following, a book offer was sure to follow. And it did, with the publishers spending vast sums of money on the production of the book itself. In his words, “The book didn’t do what the Tarla Dalal and Madhur Jaffrey books did. This was Indian home cooking for people who wanted to learn Indian cooking. It was titled Indian Home Cooking and I followed it up with two more – American Masala and Masala Farm. These books were seminal; they had recipes for six to seven varieties of rasam, shorbas, dals, subjis, chicken, pickles, chawal ki kheer, parathas … It was a labour of love. Each recipe was tested four or five times. And I did not compromise on ingredients. If the dish needed coriander leaves, I used coriander leaves, not parsley.”

Masala Farm also made it to the James Beard list of best cookbooks in 2011. It tells food stories of Suvir’s travels around the world and his life coupled with food from India. A novel and a memoir, “It is more aspirational and exciting,” says Suvir.

Chef Suvir Saran

American Masala, as described on Amazon is ‘about adding new flavours to the great American melting pot, using spices to liven up the old standbys, and enjoying dishes that are as exciting and diverse as life in the big city, and yet as familiar and comforting as your mother’s cooking.’ It features dishes such as Tamarind-Glazed Turkey with Corn Bread–Jalapeño Stuffing, Crab-and-Salmon Cakes with Spicy Cilantro Aïoli, Crispy Okra Salad and Bombay-style Whole Snapper etc.

His latest book, Instamatic, with a foreword by Dr Shashi Tharoor, is a collection of musings, essays and pictures taken by Suvir when he was almost blind, to show him where he was. “I would write the essays on the phone as I couldn’t type.”

India is still Home

Despite all the success and adulation, his career had its share of challenges. Suvir, who is openly gay, has had to face biases because of it. He says, “Was I discriminated against? Yes. Did I lose out on offers because I am gay? For sure. And there were many times I did not get due credit either. But I have never allowed my mind to wander to these negative aspects. I choose to be grateful and celebratory instead of angry. The people who care for me were happy at my success.”

Another setback was a stint of bad health. During his frequent travels around the country, he’d had several falls. He recalls, “In 2016, I’d had a few falls and then I had a mini-stroke. It left me legally blind and after three years of recovery, I came home to India to die. I had no interest in living, had given up eating and I was given the choice of a hospice or my mother’s home. I chose to go to her home and she helped me recover. She encouraged me to go out and travel with friends. Though I couldn’t see, I could smell and feel everything. A cousin’s wife, Smita, would take my hand and lead me to the kitchen, asking me what to cook. I would guide her and we would make three or four dishes. Slowly I recovered, and believed I had a future, and today, I can see well enough to manage my day, but not enough to drive.”

[caption id="attachment_52901" align="aligncenter" width="501"]Grandma's cornbread Grandma's cornbread[/caption]

His favourite ingredients to cook with include lentils, beans, greens, grains and vegetables. “I like to cook food that gives you the comfort of digestion, and not start tomorrow with heartburn from last night’s meal.” As for global trends in food, he says, "Getting back on track with healthy happy food that is sustainable.”

It would be intriguing to see what this multi-talented chef creates with his next venture. Another milestone for sure.

While travelling, Chef Suvir likes to eat at:

Plats, New Delhi: Grilled Mushrooms
Neuma, Mumbai: Pork Belly
Soam, Mumbai: Bhel Puri
Vidyarthi Bhavan, Bengaluru: Benne Dosa
Pindi, New Delhi: Pindi Chole

  • Follow Chef Suvir Saran on Instagram
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A Vichitra epic tale: How US-based author Divakaruni gives women a voice, in books & through social work

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view of a man. So often, I have heard people calling them the reason of great wars, or admiring them for the wrong reasons. I felt that many of these heroines, such as Sita and Draupadi were misunderstood. That prompted me to write about them,” shares the 65-year-old award-winning author, during an interview with Global Indian.

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A child of books

Born in Kolkata, as a child Chitra got to travel a lot as her father worked as an accountant at an oil firm. Growing up with three brothers - one elder and two younger - Chitra would spend hours reading. “I was a shy child. Since we travelled a lot, I didn’t have many friends growing up. So, whenever I would get the time, I would read books and befriend its characters,” laughs the author, who feels that since she had no sister, her books capture the strong bond between two female characters. “Fortunately, now I have some great friends,” she shares.

 

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A post shared by Chitra Divakaruni (@divakarunichitra)

Friends or not, one person she looked forward to meeting every year during the summer vacation was her nanaji (grandfather). “He was a great story-teller. He would narrate stories from Hindu mythology, the two epics - Ramayana and Mahabharata - and even fairy tales. I would be mesmerised,” shares the author. While she loved these stories as a child, as a teenager, Chitra started questioning about the female characters. “I wondered why they were only treated as side characters, even though their actions affected the storyline,” mulled the author, who studied BA from the University of Calcutta in 1976, and decided to move to the US for further studies.

Rising above the storm

Just like her characters, Chitra’s journey wasn’t easy. Soon after she landed in Chicago (1976), her family was engulfed in a financial crisis, that affected her education. The author worked part-time for a year, before enrolling in a master's at the Wright State University. Her work visa helped her stay afloat. “Those were testing times, not just for me but for my entire family. My parents were not in a condition to help me with the fees, so I worked odd jobs - babysitter, store clerk, bread slicer and even a lab assistant. My elder brother was doing his residency at a US hospital, thus wasn’t in a position to help much,” shares the novelist.

After a year, Chitra saved enough to pay the fees, but continued working. “As a child, my mother always told me that a woman should be financially independent. I understood that statement completely after landing in the US,” says the author, who pursued a PhD in English from the University of California, Berkeley after her master’s.

 

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A post shared by Chitra Divakaruni (@divakarunichitra)

Things were looking better, but a tragedy - her nanaji’s passing shook her foundation. It was a turning point for her. “I couldn’t even fly back for his funeral as I had no money,” shares Chitra, adding, “I felt homesick. His demise left me grief-stricken. So, I started writing poems for him - some are a part of my first few books,” she adds.

A feminist at heart

During college, Chitra discovered how many south Asian women residing in the US dealt with domestic abuse. Not one to keep quiet, she and a few friends, founded a helpline, Maitri, in 1991. “It’s not like I was oblivious to the fact that women suffered domestic violence. However, what caught my attention was that though other immigrants and African-American women came forward to raise their voice against abuse, south Asian ladies would suffer in silence. I wanted to create a space where they can ask for help without fear, and thus Maitri was born,” shares the author.

 

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Today, Chitra is on the foundation's advisory board, and that of another Houston NGO - Daya. She was on the board of NGO Pratham Houston working to bring literacy to disadvantaged Indian children, and is presently on its emeritus board.

A family woman

The Texas resident, and her husband Murthy have ridden the storm. Incidentally, she met her husband during his master’s. “He has been the most wonderful husband,” shares Chitra, adding, “After we were blessed with two sons - Anand and Abhay - we decided to keep a nanny, which meant spending a lot of money. So, we both worked tirelessly without any leaves or vacations. I would go to the university in the morning, and hurry home to work on my book. However, Murthy was supportive throughout, not just with the kids, but house chores too. My mother-in-law, Sita Shastri Divakaruni, was also encouraging.”

 

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A proud mother, Chitra used her sons’ names in her children’s novels. “I remember how they would run to me asking what had I written that day when I returned from school,” laughs Chitra, feeling blessed with a beautiful family. “All my books are dedicated to the three men in my life - Murthy, Abhay and Anand,” says the author, who is still a voracious reader, time permitting.

  • Follow Chitra Banerjee Divakaruni on Twitter, Facebook and Instagram

Reading Time: 8 mins

Story
The golden hour man: Prabhdeep Singh, the Indian entrepreneur pioneering India’s ambulance services 

(September 16, 2021) StanPlus has grown to become a pioneer in India's ambulance services space in a relatively short time. Using technology and a robust response system on the ground, along with a strong network of hospitals, StanPlus has entered and cracked open a segment of health space that very few thought was possible.  Yet, the idea of an ambulance service was not on top of the three co-founders' minds when they were doing their MBA at INSEAD, France. But an entrepreneurship competition at INSEAD in June 2016 changed it all. "My friends and I won, and StanPlus was born out of that win. We realized that the market is huge and this business could create an impact – for other businesses, people and the entire ecosystem. We came back to India, and started this company in December 2016," says Prabhdeep Singh, Co-Founder and CEO of StanPlus in an exclusive char with Global Indian. Incidentally, Prabhdeep Singh also featured in the Forbes 30 Under 30 list.   The other founders are Antoine Poirson, COO, and Jose Leon who is the CTO of StanPlus.  Meteoric rise  Within a short period, StanPlus has become India's largest ambulance dispatch service with a strong network in Hyderabad, where it has its base. Red Ambulance today represents quick

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target="_blank" rel="noopener">Global Indian. Incidentally, Prabhdeep Singh also featured in the Forbes 30 Under 30 list.  

The other founders are Antoine Poirson, COO, and Jose Leon who is the CTO of StanPlus. 

Indian entrepreneur Prabhdeep Singh

Meteoric rise 

Within a short period, StanPlus has become India's largest ambulance dispatch service with a strong network in Hyderabad, where it has its base. Red Ambulance today represents quick response, fast transport, top-of-the-line medical equipment and quality paramedics wherever they operate. "We are operating in Hyderabad, Bengaluru, Raipur, Coimbatore and Bhubaneswar at the moment with our own ambulances; these will soon be expanded to Mumbai, Chennai, Delhi, Kolkata and Pune. We operate pan India with our aggregate network," says Prabhdeep, who grew up in Chandigarh and studied at Narsee Monjee Institute of Management Studies before moving to France for his MBA. 

A single toll-free number for all geographies has made it the go-to emergency ambulance service in Hyderabad, Bengaluru and several other cities. 

In the last five years, the organization has already gone through the rigmarole that any startup would face — funding, technology adoption issues, finding quality personnel, on boarding hiccups and the Covid-19 pandemic, but it has come out on top, thanks to its innovative platform, doggedness of its founders and the belief that the platform is built to succeed. "As any other startup, we had our challenges. We went through a death valley curve as well. But we always kept an open mind. We believed in the vision and skills of the experienced founding team, and scope of the market. There is a huge gap that needs to be filled between existing and potential quality emergency care in India, StanPlus passionately works towards that every day," says Prabhdeep. 

[embed]https://twitter.com/singhofstanplus/status/1434471001669058569?s=20[/embed]

The potential it holds 

Prabhdeep Singh says that investors in the startup are excited about how far it has come. "We have had an amazing experience with our investors, which includes people who are on our board and those who've joined us on the journey. Their feedback, inputs and guidance are invaluable," he says. 

At StanPlus, they put a premium on understanding the needs of the people, fast roll-out of plans and scaling up. With this strategy, StanPlus is going pan-India with plans to add 3,000 ambulances with advance life support (ALS) system in three years across 30 cities with a cumulative investment of around ₹900 crore. StanPlus is a family 600 employees and the team is growing everyday as it expands operations across the country. "We hire trained paramedics, who are then again trained on our own ALS ambulances to ensure quality service. However, in future, we want to start our own training academy," Prabhdeep says. 

It is not content with operations on the ground alone. The Red Ambulance service of StanPlus, will now foray into the air ambulance space across India. However, air ambulance services are considered expensive with no organized player in the space. But StanPlus seems to have a plan in place. 

Indian entrepreneur Prabhdeep Singh

If anybody had any doubts about the StanPlus model's sustainability or the aggressive nature with which it has been expanding, its work during Covid melted away those thoughts. While most of the country came to a halt during the both waves of the pandemic in 2020 and 2021, it was probably the busiest time for Prabhdeep Singh and his team, meeting the challenge head-on came. And they came out with flying colors. "The biggest challenge was when our own employees were covid infected. As a healthcare company operating in emergency response, we had a responsibility to enable our healthcare system to cope better. There was a 10x increase in our demand for our services, but the supply of quality ambulances was short. The oxygen shortage impacted us. All of this also increased the cost of operations. We have taken responsibility for ensuring that no patient pays more than the standardized rate in the regions where we operate," recalls Prabhdeep. 

A voracious reader, Prabhdeep likes to stay grounded in reality. His collection of books provides a peek into this. "I'm reading And Then One Day - A Memoir by Naseeruddin Shah at present. I'm a proud owner of an amazing collection of books. Most of them are autobiographies, memoirs and business books. Although, I do read fiction as well," he says. 

Prabhdeep's day begins with a cup of black coffee. And he then starts with the focus on "mindfulness." "It energizes me for the day and helps me channel my thoughts." The thoughts to succeed and see StanPlus rise and rise. 

 

Reading Time: 8 mins

Story
How educator Dr. Neeli Bendapudi is empowering changemakers of tomorrow

(May 16, 2023) Even as a young child, living in Vishakapatnam, the seaside city of Andhra Pradesh back in the early 60s, Dr. Neeli Bendapudi had just one dream - that of becoming a world-class educator. As the eldest of three daughters in a family battling poverty, she witnessed the collective efforts of her extended family to send her father to the United States for a doctorate in English literature at the University of Kansas. The preciousness of this opportunity was not lost on the young educator. Defying all the odds that came her way, Dr. Bendapudi became the first woman and the first non-white person to lead the Pennsylvania State University in 2022. The educator, who values nothing more than her students and their future, brings to the table a wealth of life experiences and a strong set of values that will shape her priorities as a leader. "To me, for anyone in this job, students have to come first. We've got to focus on our students and student success," The Global Indian educator said in an interview, adding, "I want to make sure that every student, no matter who they are, when we say 'We Are', they know

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a strong set of values that will shape her priorities as a leader. "To me, for anyone in this job, students have to come first. We've got to focus on our students and student success," The Global Indian educator said in an interview, adding, "I want to make sure that every student, no matter who they are, when we say 'We Are', they know that they are part of the 'We'."

The power of education

Dr. Bendapudi's childhood in the Indian state of Andhra Pradesh was marked by her family's hardship. The educator called herself a “living testament to the transformative power of higher education.” Before her family came to the United States from India, she said, "We never had running water, or the confidence that you could just turn on a switch and there would be electricity. These things, no question in my mind, are in my life because of higher education. It's really a mission, a goal, a challenge, an opportunity to create those opportunities for the next generation."

https://www.youtube.com/watch?v=wOSwOstNOYk

During her father's four-year stay in the United States, their connection was largely confined to infrequent letters and a telephone call every few months made from the home of a neighbour, who had a phone. Despite her tender age, the educator distinctly recalls the difficulty of being separated from her father, while simultaneously recognising the significance of his endeavours. "In India, the family as a unit is super important, and the idea was, ‘We need to make a better life for the entire family'," she said in an interview. "It was drilled into me, all the sacrifices that go into getting higher education, because it’s not just about you, it’s about the extended family. My father came back after four years with a Ph.D., and it changed the trajectory of our family’s lives. So I decided at a very early age that higher education would be my path," Dr Bendapudi added.

After finishing her schooling, the educator acquired her undergraduate degree in English and her MBA from Andhra University in India, where her father held a professorship. It was during these years that she encountered and tied the knot with Venkat Bendapudi, now her spouse for 38 years. Both decided to chase their doctorate degrees in the United States and after being courted by numerous universities, they opted to enroll in her father's alma mater, the University of Kansas.

Educator | Dr. Neeli Bendapudi | Global India

Following her steps, her two sisters also pursued their higher education at the same university. Eventually, even Bendapudi's mother undertook the journey of academia and achieved her doctoral degree. Sharing that her mother was the inspiration behind all her achievements, the educator said, "My mom is really a hero. While we were all in school, she also got her Ph.D. Having three small children, she didn’t get to do it when everybody else did, but she knew the importance of higher education."

The world of opportunities

Dr Neeli Bendapudi came to the US with one major goal - to become an educator. And her choices were again steered by her upbringing in India, having personally witnessed the transformation that occurred when Indian markets embraced competition, stopping monopolies from restricting affordability and accessibility for the less affluent consumers.

In 1994, the educator achieved her doctorate in marketing with a focus on consumer behavior. She began her academic career at Texas A&M, proceeded to instruct at Ohio State University, and eventually rejoined the University of Kansas in the roles of Business School Dean, then Provost, and Executive Vice Chancellor. "What I truly believe is that competition and free markets help everybody. Watching that transition — I wanted to study that. Marketing became something that fascinated me," the educator said. In 2005, Dr. Bendapudi earned her American citizenship. "That’s something my father instilled in me as well—this reverence and gratitude to this country. I hope all young people in this country get to watch a naturalisation ceremony. They won the genetic lottery by being born in this country."

Educator | Dr. Neeli Bendapudi | Global India

The educator warmly remembers the honor of being asked to deliver a speech at the naturalization ceremony where her parents obtained their citizenship in 2011. During her speech, she referred to the United States as "the most extraordinary nation on the planet," challenging the attendees with the words, "I invite you to mention a single other nation that has such long waiting lists of people yearning to identify themselves as its citizens."

[caption id="attachment_38725" align="aligncenter" width="673"]Educator | Dr. Neeli Bendapudi | Global Indian President Neeli Bendapudi and her husband, Venkat, with their 14-month-old grandson, Arjun[/caption]

After working at Kansas University for about two decades, Dr. Bendapudi took on the role of President at the University of Louisville, in 2018. Throughout her journey, she held the position of executive vice president at Huntington Bank for several years, and she has also spent significant time consulting outside the academic sphere, working with entities such as AIG, Procter & Gamble, Deloitte, and the U.S. Army. "I’m very proud of that background. I knew I wanted to be a professor that could talk about how this applied in the real world," the educator said, adding, "To me, you would not want to be taught medicine by a doctor who said, ‘I’ve never seen the heart, but I’ve read the book.’ Likewise, when teaching business, I did not want to be a professor that said, ‘I’ve never done it.’ Not just teaching in the abstract, but connecting and working side-by-side with business people was important to me."

Rising to the top

Dr. Bendapudi officially stepped into her role as the 19th president of Penn State on May 9, 2023. Although she has spent the preceding months working intensively with former President Eric Barron, along with various administrators and trustees to grasp the intricacies of this expansive University, the educator is also lean on a broad spectrum of personal experiences that have equipped her for this fresh responsibility.

As the educator assumed the leadership at Penn State, her interpretation of the University's mandate is crystal clear: "Enhancing lives by producing and spreading knowledge." To achieve this mission, she has established an articulated set of objectives. Her emphasis on students is far from mere rhetoric. Her genuine concern is observable in the way she interacts with them. At a Penn State men's ice hockey match in January, she made a special effort to personally meet some of the students present, inquiring about their fields of study and their experiences with authentic curiosity.

https://www.youtube.com/watch?v=mnDaJl-Jw_Y

"The truth is, when I interact with every single student, I cannot help thinking about the potential. You never know what this person is going to go on and do, and what this education is going to mean for that individual. So I love talking to students. My second big focus will be on faculty and staff—making sure we support our faculty and staff, that we are competitive, that we attract them and retain them," she said during her speech at the event, adding, "My goal is to continue to foster that sense of belonging for every student, employee, and alumni, and help them find a way to make this special place their own."

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Reading Time: 7 mins

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About Global Indian

Global Indian – a Hero’s Journey is an online publication which showcases the journeys of Indians who went abroad and have had an impact on India. 

These journeys are meant to inspire and motivate the youth to aspire to go beyond where they were born in a spirit of adventure and discovery and return home with news ideas, capital or network that has an impact in some way for India.

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