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Global Indianstory‘Extra’ordinary love: Shivani Dhillon’s quest for an inclusive society
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‘Extra’ordinary love: Shivani Dhillon’s quest for an inclusive society

Written by: Darshana Ramdev

(April 5, 2023) On a scorching summer afternoon in Chandigarh, Shreya Dhillon stood outside her house, refusing to come back inside. Shreya was wearing several layers of clothing, as kids with Down Syndrome often do, because increased pressure helps alleviate their sensory issues. When her mother, Shivani Dhillon, came home, the family was at their wits’ end. Shivani walked straight up to her daughter and began to tell her a story. “Shreya, do you know what happened today? The sun came out and asked if you want to play. Do you want to play with the sun, Shreya?” Shreya turned to lock eyes with her mother, who continued speaking as she led the child back inside.

“I could teach her everything through stories,” Shivani tells me, as we speak – it’s a busy Saturday morning in the Dhillon household and I can hear the sounds of the day unfolding. Shreya walks into the room as well, looking into the camera to greet me with a smile and a cheery “hi!” “She has learned to recognise colours, fruits, the sun, the moon, night and day, all through stories. That’s how she absorbed information.”

That opened a door, for Shreya and for Shivani as well, who began harnessing the power of stories to reach out to children and young adults with intellectual disabilities. A former journalist, Shivani is an award-winning social entrepreneur, founder of the Down Syndrome Support Group India and Samvid – Stories & Beyond. Her latest accomplishment is a book of her own: Extra: Extra Love, Extra Chromosome, with Shreya as a protagonist. It’s a story of fortitude and self-acceptance that transcends age and ability. And it gives readers a momentary glimpse of the courage that neuro-atypical kids like Shreya, as well as their parents, must display every day of their lives.

Shivani Dhillon

Shivani Dhillon and her daughter, Shreya

The intrepid journalist

Before Shreya was born, Shivani Dhillon was a journalist, chasing stories around the globe, visiting warzones and interviewing high profile people. An anchor with the BBC, Shivani did the work most young journalists dream of doing, but very few realise. “I started in 1999 and joined Zee News as an anchor and reporter,” Shivani says, in her interview with Global Indian. These were in the early days of television news, and new channels were just entering the fray after decades of DD dominating the scene.

After a couple of years in television news in India, Shivani moved to London for a Master’s degree in diplomatic studies. From there, she joined the BBC World Service, also working on documentaries. During those eight years, she married, and gave birth to her first son, who was struggling with health problems. “Once, I had to leave my son for about four days to make a documentary. When I came back, I realised I didn’t want to do this anymore,” she says.

The birth of Shreya

In 2010, Shreya was born with Down Syndrome, as the doctors in the UK had predicted.  In the first trimester, they were told there was a high chance their daughter would have Down Syndrome. Shivani was asked to do a test and to decide on a course of action post the results. She refused. “We wanted the child, irrespective of what it may or may not have. We didn’t want to find out.”

The family returned to the UK, in part because of the healthcare system, where proactive staff also understood the toll taken on mothers of disabled children. They would even call to remind her of upcoming counselling and medical appointments. But there was one thing missing – social interaction. They returned to India, going back into the joint family system. Here, Shreya had lots of people to talk to and became a friendly child, her speech developed and she blossomed.

Creating a community

While a strong sense of community did wonders for Shreya, healthcare was another story. “I was thrown into the deep end when it came to therapy, finding the right doctor, the right information and even fellow parents.” The stigma was very high, even educated relatives asked Shivani why she told people about Shreya’s ‘condition’. And she knew that thousands of parents across the country were facing the same thing.

Shivani began printing out flyers with her email id and phone number, talking about DS and appealing to parents with disabled kids. “I was looking for a friend,” she admits. In 2012, she got her first phone call. “I knew I needed to reach out to more people and Facebook was still new then, so I started an online support group.” The group has over 2,500 members now, from India and around the world. “You want to connect to your own people,” Shivani tells me.  “There is stigma in our country, even today. In the UK, there was support from the state, the doctors, the therapists. They understand what the parents go through and it felt good. In India, you’re likely to be asked what you ate during pregnancy,” Shivani explains. Those moments of self-doubt are common, “I would wonder if I did actually eat something wrong, partied too much, or didn’t pray enough?” Being able to share experiences with people who had similar lives made a world of difference.

Finding purpose

Back home, Shreya needed to be taught even the smallest things. “You don’t teach neurotypical kids how to walk, they just walk. But kids with DS need to be taught.” She was well-travelled and well-read, with access to all the resources she needed and she could handle the challenges that came her way. “I started thinking about that – I can do so much for my kid but what about the parent who doesn’t have the exposure, the knowledge or the resources? What happens then? I wanted to do something for them.”

We spend our lives trying to figure out what our purpose might be and many of us never do. But in the darkest of times, that purpose might come looking for you. That was the case with Shivani. She started the Down Syndrome Support Group India, and built a loving and supportive community. She organised an international art exhibition, encouraging art as a form of therapy. They celebrated World Disability Day and Down Syndrome Day.

The power of stories

In the Dhillon home, reading a book to the kids was a night-time ritual. And from the time Shreya was a few months old, she had been listening to stories. “I realised she was so engaged and engrossed and learning so much. What she learned, she learned through stories.” During the lockdown, Shivani began doing sessions with disabled kids and young adults, telling them stories as a form of therapy. And during the pandemic, she had her work cut out for her. There were difficult topics to discuss, death being one of them.

“Stories impact them on a fundamental level. It takes time but they start communicating more, become more expressive and their language improves,” Shivani explains. Communication, she says, is one of the biggest challenges, they struggle with reading facial expressions, understanding social cues and understanding emotions. So, twice a week, she would meet groups of ten, tell a story and talk about the story afterwards.

Shivani Dhillon

Finding a school

Last year, Shreya was taken out of mainstream education and Shivani Dhillon began looking for a school for her. She found one, on the outskirts of Chandigarh, where teachers and students shared a loving bond. But the building was falling apart. “I knew it was the place for my daughter but she and other kids deserved better infrastructure.”

Shivani oversaw fundraising efforts, raising enough to revamp the school. “We have launched the new school, Discoverability, now,” she says. She works with the principal and the founder to handle the school and Shreya loves being there. “We want to start vocational training for students as well,” she says.

Knowledge is power

It has been a journey full of challenges, Shivani says. “Bringing up a child with special needs is not easy, especially in India. You don’t get invited to birthday parties, and there’s a lot of staring, everywhere we go. I simply walk up to people and educate them. Sometimes that is all it takes. If I hadn’t had a daughter with DS, I might have been oblivious too.” Life may not work out the way you want, she says. “When I had my daughter, I saw those beautiful eyes and thought, the boys are going to be lining up for her. That’s not going to happen but she has brought so much joy and happiness to our lives.”

Transformation through crisis

Finding purpose, Shivani says, has been a spiritual journey. She’s a believer in karma, not in a ‘resigned-to-her-fate’ kind of way but in the sense that everybody has a purpose, a reason for living. “When you have that understanding, of something greater, you don’t ask those questions. I can’t give Shreya many of the tools I use to cope with challenges but I do know that the one thing she can fall back on is a connection to a higher being.”

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  • Down Syndrome
  • Down Syndrome India
  • Inclusivity in India
  • neurodivergence
  • Shivani Dhillon

Published on 05, Apr 2023

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CNC Technics: ISRO’s partner in crafting India’s space glories

(August 26, 2023) The triumph of India's lunar mission, Chandrayaan-3, is not only a cause for celebration within the nation but is also gaining global recognition. Amidst the accolades rightfully directed at our scientists, there exists a group of individuals who have been diligently toiling in the background, playing a crucial role in the accomplishment of this monumental mission. Among these unsung heroes stands the Bandaru family from Hyderabad, and at the heart of their efforts lies their company, CNC Technics. [caption id="attachment_44217" align="aligncenter" width="692"] Vijay Krishna Bandaru with his sons Rahul and Rohit[/caption] Established by Vijay Krishna Bandaru in 1987, this firm has been working silently yet significantly, contributing to India's remarkable advancements in aerospace and space exploration. In close collaboration with the Indian Space Research Organisation (ISRO), CNC Technics has proven to be an indispensable partner, utilising its advanced manufacturing capabilities to drive the success of ISRO's endeavours. Currently managed by his sons, Rahul and Rohit Bandaru, the company’s directors, CNC Technics has been a significant part of various ISRO missions. "We developed the cryogenic fuel lines, which are instrumental in transporting fuel from storage tanks to the combustion area, for the Vikram Sarabhai Space Centre (VSSC), which

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a significant part of various ISRO missions.

"We developed the cryogenic fuel lines, which are instrumental in transporting fuel from storage tanks to the combustion area, for the Vikram Sarabhai Space Centre (VSSC), which were used in the third stage (cryogenic stage) of the launch vehicles to transport the two fuels from the storage tanks to the combustion area," shares Rahul as he connects with Global Indian, adding, "It has been a great privilege to be a part of India's space odyssey. We are very happy to be able to contribute to this magnificent journey."

[caption id="attachment_44218" align="aligncenter" width="643"]CNC Technics | Global Indian CNC Technics[/caption]

It's not just ISRO, this company has forged partnerships with prominent names like SpaceX and Taiwan Aerospace on the international stage. Their offerings extend to supplying equipment to subcontractors and suppliers for SpaceX, NASA, and the European Space Agency. What's more, they are working hard on equipping local space agencies and nurturing innovation on a worldwide scale.

Standing along ISRO

This story starts when India successfully tested five nuclear bombs at Pokhran. The tests subsequently resulted in various foreign economic sanctions being imposed on the country, banning the export of certain defense materials and technologies. However, what seemed like a tragedy, turned out to be a great opportunity for the country to start making these projects at home. And Vijay Bandaru grabbed this opportunity with both hands. His company made its mark early on by developing the first CNC Filament Winding Machine in India back in 2000, an achievement inaugurated by the late Dr. Abdul Kalam during his tenure as the Scientific Advisor.

"My father is an IIT Madras graduate and has been a part of ACC Cement at the start of his career. In fact, he was the man behind the introduction of Ceasefire Fire Extinguisher to the market," says Rahul. "Our partnership with ISRO started in 2008, and we have been a part of various missions The journey of creating intricate components for ISRO has been a mix of years of research and development in various engineering spheres, including material engineering, processing, molding, robotics, and process engineering."

[caption id="attachment_44219" align="aligncenter" width="716"]CNC Technics | Global Indian CNC Technics' 6 Axes 1 Spindle winder[/caption]

Shedding light on their collaboration with ISRO, he says, "There are three stages to launch a space satellite. While the first two stages were made in India, until a few years ago, ISRO would export the third stage - cryogenic stage - was being bought from Russia. ISRO reverse-engineered a way to manufacture the cryogenic stages in India, and they approached us to make the cryogenic fuel lines for that purpose. We worked with them for about seven years to produce these pipelines which were then used in the subsequent flights."

CNC Technics played a very vital role in the historic launch of 104 satellites at the Satish Dhawan Space Centre (SDSC). "Since then, we have been at the forefront of manufacturing critical components for the aerospace industry, aligning seamlessly with ISRO's goals." In 23 years, CNC Technics has crafted over 280 machines, extending their reach to more than 30 nations, encompassing the UK, USA, Russia, Canada, and Australia.

Adventurous duo

If you were thinking that with so many projects on their hands, Rahul's and Rohit's lives would only be about work, you couldn't be more wrong. The duo, who is quite invested in developing new technology for the country, are also quite adventurous. "I am quite a fitness freak," laughs Rohit, "I recently did a 5k swimathon in Goa. I also have a Half Ironman Triathlon under my belt, and now training for a full Ironman too." And he isn't just done as yet. Rohit is also an avid hiker and mountaineer, who has scaled several peaks across the globe. "The trick is to plan in advance," he says talking about how he manages to find time for these activities, "I mostly have a whole year scheduled and I make sure that all the work is done before I take the vacations."

[caption id="attachment_44220" align="aligncenter" width="630"]CNC Technics | Global Indian Rohit Bandaru is a fitness enthusiast[/caption]

Rahul, who is a self-proclaimed "food lover", holds a special place for motorbiking in his heart. "I also swim. But, in all honesty, I am a father of a small kid so currently all my time is just dedicated to home," he shares.

The future looks promising

Beyond its contributions to aerospace, CNC Technics lives by its core values of pioneering innovation. Their brand, Helipole has introduced revolutionary composite lighting solutions - completely non-metallic street light poles that outlast traditional alternatives while ensuring safety and durability. Additionally, the company is working on the next generation of carbon fiber pressure vessels, aiming to replace steel gas cylinders for greener hydrogen and CNG fuels. "Our goal is to remain at the forefront of innovation in this industry, introducing novel products to the Indian ecosystem that are yet to make their mark in the local market," shares Rahul.

Currently, CNC is heavily investing in ISRO's first crewed orbital spacecraft - Gaganyaan. "We have already started working on developing larger fuel lines for Gaganyaan. I must add that ISRO's professionalism and their intensity is very commendable and keeps us inspired," shares Rahul, as he signs off.

  • Follow CNC Technics on their website

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Story
Rahul Dubey: The Indian American entrepreneur who sheltered 72 strangers in danger

Rahul Dubey’s actions speak louder than words and he displayed it on June 1 last year. That night, the Percynal Health Innovations CEO instinctively opened the doors of his three-story rowhouse in Washington DC to shelter about 72 persons who were being targeted by law enforcement for peaceful protests over the death of African-American George Floyd. Dubey, who lives with a 13-year-old son, housed the 72 hitherto strangers all night, got meals arranged for them and even negotiated with the cops. Overnight, this Indian American became a humanitarian hero not only in the United States but across the world. TIME magazine named Dubey as one of its ‘Heroes of 2020’, describing him as the "The Man Who Gave Shelter to Those in Need." But the healthcare entrepreneur feels there was nothing heroic about his act. In an exclusive interview with Global Indian, the 44-year-old said: "Anyone who would see people getting pepper sprayed all over, just getting attacked for doing something peaceful for the injustice against George Floyd, would have opened their doors for them."  [embed]https://youtu.be/ycYEQCb1Q5Y[/embed] “It’s my house. You can stay here as long as you need to because they will not let you leave.” Compilation of videos from

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would have opened their doors for them." 

[embed]https://youtu.be/ycYEQCb1Q5Y[/embed]

“It’s my house. You can stay here as long as you need to because they will not let you leave.” Compilation of videos from that night and the morning after.

Reconstructing that night

According to the Associated Press, protesters out on the roads after Washington’s 7 p.m. curfew on June 1 last year were about to be arrested. TIME says police had set up barricades seemingly to trap protesters, and were pepper-spraying those who remained. “There was this sense of a human tsunami coming down the street and police beating people, putting faces down on cement,” Dubey told reporters later.

Sensing that things were about to go out of hand, he opened the door of his Swann Street house and yelled: ‘Get in!’ He gave Esquire magazine a more graphic picture:

“This was an out of body experience. Kids were screaming when they were running into the house. I mean, they were lining them off one by one and zip tying them.”

Some went upstairs, some downstairs and others into the garden.

The University of Michigan-Ross School of Business graduate ministered to this scared, tired crowd who had nowhere to go for the night – some aged 70, some as young as 16.

“People were coughing, crying, strangers pouring milk into strangers’ eyes,” Dubey told TIME “They were sharing information, writing down numbers for bail bondsmen. It was this real camaraderie.”

One protestor, who just goes by the name Meka, recalled later on Twitter: “They shot mace at peaceful protesters is a residential neighborhood. The man who took us in is named Rahul Dubey. He gave us business cards in case they try to say we broke in.”

https://twitter.com/MekaFromThe703/status/1267638186676834306?s=20

A couple of cops reportedly attempted to breach his sanctuary by posing as protesters and by trying to intercept the pizzas he had ordered for the 72. Dubey tried to be the negotiator but when matters reached a deadlock, he advised his guests to stay put until the next morning.

https://twitter.com/i/status/1267697465400197120

The aftermath

Dubey’s spur-of-the-moment decision brought along new friendships with 72 persons he now calls family. "There isn't a day that goes by when I don't hear from at least one of them, such are the bonds that have been created, " Dubey told Global Indian.

He has become of the Most Googled Indians since he got the ‘Heroes of 2020’ recognition. People who know Dubey, like Kishan Putta, a neighborhood commissioner in DC, say he has always been a very caring, generous person who tries to do the right things.

Indian American heritage

Rahul Dubey believes his Indian American roots and penchant for travel have played a big role in molding his approach. Dubey’s father came to the US at the age of 19 with just eight dollars in his pocket. “As a child, he would visit India quite often and witness firsthand how his family helped the marginalized, irrespective of religion. “Being an Indian-American and having the blessings of both the beautiful culture of India, the sacredness and piousness of it, the problems of it as well and the opportunities of America, the diversity it brings and the power of people there, has helped shape me more than anything else."

[caption id="attachment_3483" align="alignnone" width="1079"]Rahul Dubey with his new friends at his home. Rahul Dubey with his new friends at his home.[/caption]

Healthcare entrepreneur

A globe-trotter who has visited 25 countries, Dubey is a successful healthcare founder who started America's Health Insurance Plans (AHIP) Innovation Lab. He was awarded Smart Health's 2018 Excellence in Healthcare Transformation Award and named in the American Journal of Health Promotion's 2017 Innovators and Game Changers list.

But being an Indian American can be a challenging identity at times. "When you are isolated in the suburbs of white mid-west America and suburbs of Detroit, trying to adopt an identity of your surroundings, the biggest challenge was to fit in and understand who I really am. That was something I struggled for a good 20-25 years of my life."

Dubey says he has faced racism all throughout his life in the US but remains optimistic about the future. Speaking to India Today, he said:

“What I need to do is find the identity of the role the Indian American is going to play in this transformation of America, in the transformation of this world that is coming out of Covid, coming out of systemic racism.

[caption id="attachment_3484" align="alignnone" width="409"]Rahul Dubey “They were sharing information, writing down numbers for bail bondsmen. It was this real camaraderie.”[/caption]

Hanuman Chalisa

Interestingly, the ‘Hanuman Chalisa’ has been Dubey’s constant companion for the past 11 years. The Hindu poetic verses make things a little more beautiful and more optimistic, especially on the rough patches, he says.

Today, Rahul Dubey is proud of his Indian American heritage and is keen to represent that even in the remotest corners of the world. “I want to be in the Andes rainforest and interact with people who have never interacted with anyone from the Indian descent. I want to reiterate our values upon other cultures, take their values and see the similarities between the values."

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Priyamvada Natarajan: Meet the Indian woman on TIME’s 2024 list of 100 most influential people

(April 30, 2024) Enough has already been said and written about the Big Bang theory, and how from a single point, the universe expanded through the formation of stars and galaxies to the size that it is now. But for years, it's the science of black holes that has kept scientists, astronomers, and even physicists intrigued. One such name is Priyamvada Natarajan, who recently found her name on TIME Magazine's 2024 list of 100 most influential people for her research on the "invisible universe" – the black hole and its formation. The recognition left her stumped, so much so that she thought that it was spam mail. "When I heard from them (TIME Magazine), I thought something was wrong. Although I wrote to them saying that 'I am super grateful and really stunned' but thought is this for real," she said in an interview, as she found herself featured alongside Microsoft CEO Satya Nthadella, World Bank President Ajay Banga, actor Alia Bhatt and Olympian wrestler Sakshi Malik. Thrilled to be at the #TIME100 Summit - wow! It finally feels real - how wonderful to be in the incredible company of brilliant thoughtful empathetic people impacting the world in their own

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Summit - wow! It finally feels real - how wonderful to be in the incredible company of brilliant thoughtful empathetic people impacting the world in their own unique way - so honored and humbled 🙏 @TIME pic.twitter.com/aPA4oHmfT4

— Priyamvada Natarajan (@SheerPriya) April 24, 2024

Her interest in stars and the universe

Born in Tamil Nadu and raised in Delhi, Priyamvada was obsessed with maps while growing up. She would devour every atlas that she could lay her hand on, and she credits her family for her curiosity to learn. "I grew up in a house full of books and got enormous support and encouragement from my parents," she revealed.

[caption id="attachment_51135" align="aligncenter" width="688"]Priyamvada Natarjan | Global Indian Priyamvada Natarajan[/caption]

Interested in the stars and the universe since her school days, she started doing research at the Nehru Planetarium in Delhi. But in the late 80s with only limited options for research, she left for the US to pursue her undergrad degree in physics and mathematics from MIT. She later enrolled in theoretical astrophysics at the Institute of Astronomy, University of Cambridge, receiving a Ph.D degree in 1998, where she was the first woman in Astrophysics to be elected a Fellow at Trinity College.

Working on invisible universe

Over the years, she did extensive work in the field of gravitational lensing, clusters of galaxies, and binary black holes. Currently a professor of Astronomy and Physics at Yale University, she has been interested in the components of the universe that are invisible. "You can't actually see them and study them like stars and galaxies that have visible light. These entities are dark matter, dark energy, and black holes. So, you infer their presence indirectly from their gravitational effects that they actually exert around their vicinity," she said.

In November 2023, she along with her colleagues at Yale identified the oldest known X-ray quasar (highly luminous supermassive black hole). For years, scientists have been mulling over the formation of super-big black holes in the middle of most galaxies. More than a decade ago, she had reasoned that they started when clouds of gas collapsed and made huge black hole "seeds." These seeds then grew over billions of years inside their galaxies. But with the identification of the oldest quasar, her theory was proven true. “It’s thrilling to be able to reveal the presence of a supermassive black hole, in place at the center of a galaxy a mere 450 million years after the Big Bang," she said.

Thrilled and deeply satisfied at this awesome discovery of UHZ1 that provides compelling evidence for the existence of direct collapse black holes - nature has more than one way to make the first seed black holeshttps://t.co/O3oCCne4oX

— Priyamvada Natarajan (@SheerPriya) March 12, 2024

Praising her work, American astrophysicist Shep Doeleman wrote in the TIME article, "Priya has a knack for pursuing the most creative research, and as a fellow astronomer, I am always inspired by her work. Her latest result takes us one step closer to understanding our cosmic beginnings."

Getting recognition for her work

Priyamvada, who has earned various honours including a fellow of the American Academy of Arts and Sciences, the American Physical Society, and the American Association for the Advancement of Science, is the author of Mapping the Heavens: The Radical Scientific Ideas That Reveal the Cosmos (2016).

[caption id="attachment_51137" align="aligncenter" width="680"]Priyamvada Natarajan | Global Indian Priyamvada Natarajan[/caption]

On being recognised as one of the 100 influential people, Priyamvada said it's an honour and a privilege. "It sends a message that people working in science can be seen as influential, and that is very gratifying."

Priyamvada Natarajan's groundbreaking work in the field of black hole formation has not only deepened our understanding of the cosmos but has also earned her a well-deserved spot on TIME's list of the 100 most influential people. Her innovative ideas and contributions have propelled her to the forefront of astronomy, making her a household name among scientists and enthusiasts alike. As we continue to unravel the mysteries of the universe, Natarajan's work serves as a beacon of inspiration and discovery, shaping the future of astrophysics for generations to come.

Follow Priyamvada Natarajan on X

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A new chapter in hospitality: Entrepreneur Keyur Joshi’s Make My Trip changed the travel game for Indians

(January 29, 2024) As the co-founder and COO of Make My Trip, Keyur Joshi has seen a 360-degree change in the Indian hospitality and tourism sectors. What was a totally unorganised sector has now grown into one of India’s fastest-growing areas, with a record number of Indians travelling like never before. The entrepreneur has now taken an interesting turn in his journey with the launch of Wildlife Luxuries, a visionary venture set to revolutionise the hospitality industry with a focus on personalised experiences and a commitment to conservation. Keyur, who grew up in Ahmedabad, has used his experience of nearly three decades in his new venture and brings an unparalleled level of luxury that combines luxury with sustainability in a unique manner. A wing and a prayer Belonging to a family that had a business of textile chemicals, his childhood was typical of the 80s: playing cricket with friends, focusing on education, and taking a family holiday once a year. “It was a different era. A socialist India where typically anything you wanted was never available—from Amul cheese to Coca-Cola and even a tennis ball. If you had something, you really treasured it. Interestingly, provision stores too sold cheese by

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g a family holiday once a year. “It was a different era. A socialist India where typically anything you wanted was never available—from Amul cheese to Coca-Cola and even a tennis ball. If you had something, you really treasured it. Interestingly, provision stores too sold cheese by the cube and not a packet! It was a sign of those times,” the entrepreneur recalls, as he connects with Global Indian for an exclusive interview.

After a bachelor's in chemistry, Keyur went to study at the University of New York in 1994. After finishing his education, he returned to India to work with Tatas at the erstwhile Telco (now Tata Motors). He went back to the US in 1998 to work at a typical travel agency in Seattle at a time when the internet was just taking off and people started to do just a little bit more than mailing, and travel was one of the first big things that took off online.

[caption id="attachment_48612" align="aligncenter" width="550"]Entrepreneur | Keyur Joshi | Global Indian Keyur with former CEO of Make My Trip, Deep Kalra[/caption]

A lot of Indians who moved to the US never even considered moving back to India, but Keyur was clear that his heart lay in the land he was born in. The entrepreneur explains, “The American dream never excited me. I saw India as the land of real opportunity. I loved visiting and studying in the US, but India was also the place to settle down because of my knowledge and understanding of the country.”

Keyur moved back to India in 2000 and soon started Make My Trip. He recalls, “A lot of things went wrong with the Internet and travel. 9/11 happened, and there was a lot of flux in the sector. Online was a very niche market; online payment was not possible, and only a few households had a basic dial-up connection.” So Make My Trip strategically focussed on one market that gave them perennial business: Indian NRIs, so the website made a pivot into a firm that catered to Indian residents abroad.

https://www.youtube.com/watch?v=L0XgMj4gzdw

The entrepreneur shares, “The Afghan war and the SARS outbreak ensured that travel was in limbo. But for Indians abroad, it didn’t make a difference, as we tend to make a pilgrimage to our country of birth at least once a year. It helped us stay focused and drive our business.”

The turning point

What changed in 2005 was the advent of India’s first low-cost airline carrier, Deccan Airways, which started flights for as low as Rs 99, something unheard of in the Indian aviation sector. How it helped Make My Trip was that tickets for the airlines were available only online, unlike the previous model of booking through travel agencies. “Flying till then was expensive, with only Air India and Jet Airways being the big players, and fares were high. The implication of Deccan Airways tickets being sold online had great repercussions for the internet industry, including Make My Trip,” shares the entrepreneur.

Entrepreneur | Keyur Joshi | Global Indian

Also, at the same time, Indian Railways went online, which meant that the internet was being used by the middle class. Soon, Make My Trip received funding of 10 million dollars, and an ecosystem for internet players was born, which saw the advent of other players like Yatra enter the market. Slowly, people started booking hotels online too, and by then, Make My Trip had become a significant player, even being listed on the stock market, For the entrepreneur, the journey was exhilarating. Having seen the industry transform and grow, he quit the company in 2015 to pursue other dreams. He says, “It was a wonderful journey. We started in 2002 with a small office, and now it was time to do something else. One thing I was always fond of was nature and wildlife, and it was time to see if one could do something in that space.”

The one aspect of the hospitality industry that Keyur always wondered about was how the setting seemed stuck in a time warp and the industry was highly standardised. “There was an assembly line approach, like breakfast from 7 am to 10 am, even on New Year’s Day in Goa, without understanding what a guest needs. Hotels refused to use data and technology to enhance the experience.”

A new beginning

Having researched the need to change paradigms in the hospitality industry, the entrepreneur bought land near the Tipeshwar sanctuary in Maharashtra for his venture, Wild Life Luxuries, Tipai. After delays due to COVID, the getaway started operations last year. “I wanted to create a sustainable space that can be personalised. Each traveler wants a different experience while traveling with friends, family, or for business purposes. It’s the same person, but one needs different things depending on their purpose. For example, hotels place wine bottles for guests without even asking if they like a tipple. If you are traveling with kids, I would rather place board games than wine,” the entrepreneur explains.

[caption id="attachment_48614" align="aligncenter" width="556"]Entrepreneur | Keyur Joshi | Global Indian Tipai - Wildlife Luxuries[/caption]

Crafting a personalised experience, the entrepreneur is confident in heralding new standards in hospitality. With customisation as its forte, the space offers guests a unique experience. Keyur feels that a new India needs a new style of traveling. He states, “Even till the 90s, people never traveled, and if they did, they opted for the cheapest versions, a train, and second class at that. Now, there are more disposable incomes, and Indians are hooked on Instagram which entices them to explore new places. They want the best, and we need to offer it to them.”

The entrepreneur is now looking at creating his next Tipai. It could be a lake, a mountain, a hill, or a beach, but something that pushes the envelope further!

Take three
  • Best vacation ever: I always felt that it is never about the place but about your frame of mind. My best vacation was with family in the Maldives in 2010.
  • Most preferred destinations for Indians: Remains Goa.
  • A property or group that does hospitality well: The Casino Group of Hotels from Kerala stays true to what they believe in, and their Coconut Lagoon is one of the best properties in India.

Follow Keyur Joshi on Instagram, Twitter, and LinkedIn

Reading Time: 6 mins

Story
The metaverse paradox & how Indians are rolling up their sleeves

Web3 and metaverse are garnering mixed reactions from tech experts, but innovative Indians are going for the kill... (February 16, 2022) In just the past two weeks, the who’s who of the tech world including Alphabet, Facebook owner Meta, Microsoft and many others have committed themselves to investing and innovating in Web3 and metaverse. For starters, Web3 is a futuristic, democratic and decentralised way of using and leveraging the internet, while metaverse is a virtual world built within Web3. Global Indian decodes. The breathless boosterism around blockchain and related technologies is setting up for a crash. - Tim O'Reilly, founder, O'Reilly Media Red alert [caption id="attachment_19999" align="alignright" width="180"] Tim O'Reilly, founder, O'Reilly Media[/caption] But the godfather of the internet Tim O’Reilly, who created the world’s first website and coined the term ‘Web 2.0’ is sounding loud alarm bells. He has gone on record stating things rather bluntly and believes that the Web3 movement reeks of the pre- Web 2.0 dotcom bust. In his words, “The breathless boosterism around blockchain and related technologies is setting up for a crash.” With sky-high valuations of startups, and the hullabaloo around these technologies, he believes that it is premature to celebrate. He recently told

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O’Reilly, who created the world’s first website and coined the term ‘Web 2.0’ is sounding loud alarm bells. He has gone on record stating things rather bluntly and believes that the Web3 movement reeks of the pre- Web 2.0 dotcom bust. In his words, “The breathless boosterism around blockchain and related technologies is setting up for a crash.” With sky-high valuations of startups, and the hullabaloo around these technologies, he believes that it is premature to celebrate. He recently told Forbes, “Just like the pre-Web 2.0 days, we are seeing an incredible valuation bubble that’s really not ready for prime time. It’s like we are in 1983 with Web3, and we have a long way to go. We will not realise its feasibility until the current bubble bursts, and for now, we are just in the middle of the Web 2.0 bubble.” His forecast about metaverse revolution is scarier. He believes that metaverse is probably a decade or more away from being really useful. In other words, theoretically, it’s all bright and sunny, but in terms of real-world use, these technologies might be far away from seeing light of day.

 

… but Indian innovators are playing bold

As though operating in a parallel universe (or metaverse), Indian origin innovators are rapidly embracing the metaverse, Web3, crypto and all the auxiliary technologies that form the new-age tech bubble.

Giving wings to metaverse dreams

[caption id="attachment_20002" align="alignleft" width="169"]Metaverse | Web3 | Blockchain | Cybersecurity Nikil Viswanathan, co-founder, CEO, Alchemy[/caption]

Nikil Viswanathan is the gang leader of enthusiasts embracing these modern technologies. Having started his professional career as a programme management intern in 2008 at Microsoft, the 34-year-old is today co-founder and CEO, Alchemy, the first and biggest developer platform for Web3 applications. His career graph includes names like Google, Facebook, teaching at Stanford University, and a handful of startup founding endeavours. Recently, Alchemy announced that it raised a $200 million equity round funded by an array of existing and new investors. The company boasts of a client list that includes the biggest names in the industry. Just four months ago, Alchemy had raised $250 million funding, making it one of the fastest turnaround success stories with an Indian at the helm. Alchemy is fast realising its mission to “building a decentralised superhighway, accelerating the speed of the countless blockchain, NFT and crypto projects – ultimately sparking Web3’s wildfire growth.” Nikil envisions a future where developers across the world help realise their metaverse dreams.

 

Finding love in the metaverse revolution

[caption id="attachment_20000" align="alignright" width="165"]Metaverse | Web3 | Blockchain | Cybersecurity Shar Dubey, CEO, Match Group[/caption]

Metaverse has found a romantic connection with IIT Kharagpur Class of 1993, the Ohio State University, and Texas Instruments. It is that of Shar Dubey (Short for Sharmistha), who was born in Jamshedpur, and was Sundar Pichai’s classmate back in the day. Today, Shar is the CEO of the $40 billion Match Group conglomerate, the owners of Tinder, OKCupid, Hinge, PlentyOfFish and other dating apps. While her social anxiety during growing years was one of the guiding reasons for her to be at the helm of a virtual dating revolution, Shar was recognised as one of the 50 most influential women of 2021 by Fortune, partly because of the strong stand she took against a rather regressive abortion law passed by the Texas administration. In her most recent earnings call, Shar announced that Match sees the metaverse revolution as an opportunity for the company to fulfill its mission of helping people make ‘meaningful connections’ through the company's platform. But instead of swiping right or left, digital avatars will be interacting with each other. She stated, “Now, the technology that is relevant to our world is the one that allows us to create experiences online where people can meet each other, discover each other more serendipitously in real time through shared experiences in a way that is more akin to how they would do in real life.” In simpler words, Match hopes that its entry into the metaverse will create a virtual club where singles can mingle in rooms together in cyberspace based on mutual interests.

An ‘atmanirbhar’ future of virtual gaming

[caption id="attachment_20001" align="alignleft" width="196"]16 metaversa 5 vishnu - Rajesh Bhuddu Rajesh Dhuddu, VP and practice leader, blockchain & cybersecurity, Tech Mahindra[/caption]

In games other than romance, India is leading the way in metaverse revolution. It is estimated that the captive participation of 440 million gamers, which is 16 per cent of the worldwide gamers base of 2.7 billion, India is among the top 5 global markets in terms of user base. These statistics are driving metaverse revolution in interactive gaming according to Anjali Sosale, WaterBridge Ventures, an early-stage venture capital firm. Anjali says, “As smartphones are set to touch one billion Indians in the next five years, we hope India will become a land of not only gamers but also creators, building an ‘atmanirbhar’ metaverse.’”

 

Industry biggies joining the party

Homegrown Indian technology biggies are also questioning the alarm bells that Tim O’Reilly is sounding. And it’s not all fun and games. Recently, Tech Mahindra has been recognised for developing more than 60 blockchain-based products spanning telecom, media and entertainment, manufacturing, retail and energy. Its traceability solution for global vaccine supply, VaccineLedger was specifically impressive. The solution helps in predicting and preventing failures in supply chains, including problems related to wastage through expired vaccines, stock-outs, and counterfeiting. “As part of NXT.NOW framework, which aims to enhance ‘Human Centric Experience’, Tech Mahindra plans to focus on investing in emerging technologies and solutions that enable digital transformation and meet the evolving needs of the customer,” says Rajesh Dhuddu, VP & practice leader, blockchain & cybersecurity, Tech Mahindra,

  • Follow Tim O'Reilly on Twiiter
  • Follow Nikil Viswanathan on LinkedIn
  • Follow Match Group on LinkedIn
  • Follow Rajesh Dhuddu on LinkedIn

Reading Time: 8 mins

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About Global Indian

Global Indian – a Hero’s Journey is an online publication which showcases the journeys of Indians who went abroad and have had an impact on India. 

These journeys are meant to inspire and motivate the youth to aspire to go beyond where they were born in a spirit of adventure and discovery and return home with news ideas, capital or network that has an impact in some way for India.

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