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Social Entrepreneur | Vandana Suri
Global IndianstoryHow social entrepreneur Vandana Suri’s Taxshe empowers women to ‘drive’ progress
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How social entrepreneur Vandana Suri’s Taxshe empowers women to ‘drive’ progress

Written by: Global Indian

(February 9, 2022)  Turning adversity into an advantage is a winning formula that Vandana Suri, founder, Taxshe enhances. The global Sustainable Development Goals and Her awardee (2019) for her entrepreneurial venture, an exclusive all-women driver-on-demand cab service in Bengaluru and NCR, seeks to empower women. As the pandemic hit hard, and transportation was worst-hit, Taxshe felt the blow too. Uncertainty loomed large after paying salaries for eight months without any business. Suri had a debt of ₹70 lakh, but not one to give up, she was resolute.

Born and brought up in Mumbai, Vandana’s family shifted to Bengaluru where she pursued graduation and chartered accountancy. After 25 plus years as an investment banker, she began her first entrepreneurial venture at a real estate consultancy. A year later, she founded Taxshe. “It was like a calling in life,” says Vandana Suri in an interview with Global Indian.

“People don’t have to tell me to fight their battles, I do it for them. Since childhood, I’ve been a fighter. A girl in school who was good at karate wanted to go to an inter-school competition, and the principal refused as there was a drawing exam on the same day. I spoke up for her,” reminisces Vandana, adding, “During those day, Doordarshan’s serial Rajni sparked a desire to stand up for your rights. My mother would say, ‘You have already become Rajni, now stop watching it!’” she chuckles.

Social Entrepreneur | Vandana Suri

Vandana Suri, Founder, Taxshe

Empowering women forward

Starting Taxshe in 2014, Vandana put out her first post on Facebook, asking people whether they could provide references of lady drivers for an all-women taxi service. “To my utter surprise, the post went viral,” says Suri, overwhelmed with 3,000 calls.

The challenge was no woman with driving skills was willing to become a taxi driver. Women from poorer sections could have, but they did not know how to drive. “I became the first driver of Taxshe. I started a chauffeur model, drove other’s cars, picking and dropping their children. It was amazing that parents were so at peace with the idea of a lady driving their children around,” she smiles.

Social Entrepreneur | Founder of Taxshe and Taxshe Breakfree

A woman driver of Taxshe

Since 2015, Taxshe, that was incidentally triggered by a cab rape incident where the victim’s statement, “If a woman would have been driving me, this would have not happened,” deeply affected Vandana. Women were unsafe, and Taxshe was the answer. “Another major concern were the lack of toilets making it a non-women-friendly profession. So, I designed a flexible business model around ladies where there was no threat from passengers as they were driving children, and they had the luxury of working in the vicinity of their homes. It was business-friendly too as we got contracts for the whole year thus a yearly income,” she adds.

Spreading the word

Reaching out to slums, talking to women and families, after devoting six months to a year training, she has women professional drivers. “When I sent them for training, they were ridiculed. Empowering them, I started training them myself. Over the past seven years, we must have trained 350-400 girls,” says Vandana.

She likens the service (pre-Covid) to being oxygen masks for children, corporate women and female late-night flight passengers. Then Covid wiped all these avenues.

Social Entrepreneur | Vandana Suri

Forever happy with kids

Vandana then started a new business vertical – the Taxshe Breakfree that addressed fear of infection and women being stuck at home. “Just like the actor in Titanic who floated across even when the ship sank, we were able to sail across the pandemic. Invariably, we have a very high rating whether it is Taxshe or Breakfree,” she beams.

When the drive became a movement

Getting in touch with educated women who had lost jobs, she roped them in as franchisee partners, and trained them in training others. An out-of-work 62-year-old school principal with 35 years experience (driving) joined in. “We call her super naani. We have other franchisee partners too who have lost high-paying jobs. They are happy to join Taxshe Breakfree,” adds the social entrepreneur.

Then, another vertical – women in mobility business (WOMB) was started. Engaging women with a strong network to motivate others to join Taxshe Breakfree, she adds, “They are akin to a business development arm, and earn revenue. WOMB women are like backend buddies of franchise partners. We have four franchise partners, and have trained 300 +women so far. We are incubating more women under WOMB. By April, we plan to rope in 25 more.”

Social Entrepreneur | Vandana Suri

Vandana with the Taxshe Breakfree team

Vandana’s mother is her backend buddy and critic. “When my mother heard that I was starting a cab business, she fell off her chair. Later when my brother Sushil joined in, as co-founder, she was assured that I must be doing well enough for him to join,” laughs Vandana. Her mother is proud of Suri’s award – chosen out of 1,200 applicants. “She wonders when I’ll learn to cook,” grins Vandana, a mother of a teenage son.

Social Entrepreneur | Founder of Taxshe and Taxshe Breakfree

Vandana with her mother and son

On rare off days, painting is her go to, “I will pursue it after retirement,” she chuckles. Of course, music and thumkas aside, she admits to being the first on a dance floor, and the last off it.

Chop Chop Boys and SingleSisterz are her new nascent ventures – One trains young lads how to cook and the other helps single women rent together. “We wanted to work on an alternate family structure so that someone is there to take care of children,” signs off this serial entrepreneur with her pulse on social upliftment.

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  • All women taxi
  • Chop Chop Boys
  • Global Indian
  • Single Sisterz
  • social entrepreneur
  • Taxshe
  • Taxshe Breakfree
  • Vandana Suri
  • Women entrepreneur

Published on 09, Feb 2022

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Husna-Tara Prakash: From teacher to visionary behind Glenburn Tea Estate and boutique hospitality

(June 23, 2024) Creating a tea estate experience and running a boutique hotel, Husna-Tara Prakash's philosophy is based on sustainability and an immersive experience. Husna-Tara Prakash and her sister were born in England and as teenagers, studied in India, because their parents wanted them to get to know India better. She recalls, "Our parents wanted us to get familiar with our roots in India. I studied for six years at the Welham Girls School in Dehradun. Those years moulded me, and the friends I made there are the ones I am closest to even today. Then, after my final two years of school, back in the UK, I took a year off before college and went backpacking around the world – where I met my husband, Anshuman Prakash. We dated for six years – this was before emails and mobile phones. During that time, I got a degree in pharmacology and a post-grad in education from Cambridge University, as I wanted to become a teacher." [caption id="attachment_52573" align="aligncenter" width="561"] Husna-Tara Prakash[/caption] A Legacy of Tea Husna-Tara's husband hails from a family that owned tea plantations, so at 25, she moved back to India, got married and the rest, as they

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l Indian" width="561" height="841" /> Husna-Tara Prakash[/caption]

A Legacy of Tea

Husna-Tara's husband hails from a family that owned tea plantations, so at 25, she moved back to India, got married and the rest, as they say, is history. The Prakash family had inherited a tea estate in Assam from their extended family who owned around 30 estates at one stage. They added another in Kerala for many years, sold that, and took over Glenburn in Darjeeling in 2001. From then on, it was as if destiny guided Husna towards creating the businesses and brands that are synonymous with luxury today.  "It was beautiful. There was a 1000-acre forest and two rivers which guests could visit. It led us to think of creating a space like the vineyards in Europe and provide a similar experience. I coincidentally met Bronwyn Latif, an interior designer, in Delhi at a horse-riding show. We decided to experiment with the idea of a boutique hotel at the estate. At that time, the original bungalow had only four rooms," she tells Global Indian.

Husna-Tara and Bronwyn were not short on ideas and they saw ample potential in the place. Says Husna-Tara, "All the previous residents had left huge footprints on the place. I knew nothing about hospitality, but I wanted to restore the place to its original form of a plantation bungalow. We pulled off the ugly layers down to their bare bones. We had a local team to help. Once it was set up, I would meet with travel agents to promote the property every time I went to England. I'd pick up antique crockery on each of my trips. We also sourced antique furniture for the interiors."

The Glenburn Tea Estate took shape and was launched in 2002 with four rooms. The main house is known as the Burra Bungalow. Over time, they added four rooms to what is called The Water Lily Bungalow. The place spells luxury, and offers stunning views of the town and the Himalayas. Glenburn is situated on top of a hill, near the River Rungeet, with the awe-inspiring Kanchenjunga overlooking the hillocks below. The entire estate is spread over 1600 acres and has tea gardens, forests, and rivers. There are plenty of activities the guests can partake in, from bonfire barbecues to treks, bird-watching, river paddling and more.

Giving Back, Generously

Husna-Tara is particular about sustainability and carbon footprints. The cuisine and creating the menu were the least challenging aspects, she says. "We use local produce only. The Himalayan trout and other local fish, and vegetables we procure locally. We also grow our herbs, some spices and several fruits and vegetables on the property itself. The cheese we use is the Kalimpong cheese, made in the region."

Glenburn Tea Estate gives you an experience that includes treks, bird-watching, tea harvesting and gourmet food. The tariff is a bit on the higher side but she reiterates that it is value for money since it includes everything. From the airport pick-up or wherever you are coming from in the region, to all the meals, lavish dinners and activities are part of the package. Even laundry, GST and day trips to Kalimpong and Darjeeling are included.

The hotel's success and its guests from all parts of the world have empowered the locals too. Especially since Husna-Tara is particular about hiring local staff and giving back to the community. She says, “We have 4000 workers who live within the tea estate. All my staff are from local villages and I don’t believe in hiring trained people. We support three government schools, and for the children of the staff and the estate, launched a scholarship programme that has enabled more than 60 of them to study at private schools.”

On the environment front, Glenburn is certified by the Rainforest Alliance, where it got 100 per cent for wildlife protection and community engagement. The local flora and fauna are protected within the forest and Husna-Tara ensures they are not harmed. There is also a music and dance academy that promotes the local culture of the Nepali community residing in Darjeeling.

An Uber Luxe Experience

Despite high tariffs, the tea estate's eight rooms are booked out well in advance, sometimes even a year earlier. It was the curiosity of these very guests, who had questions galore about India's colonial past and Kolkata's history that led to Husna-Tara setting up one more luxury property, in Kolkata, which took seven years to complete. A penthouse boutique hotel called The Glenburn Penthouse, with nine rooms, has spectacular views of the Victoria Memorial, Eden Gardens, Fort William, the Governor’s Palace and the Calcutta Turf Club etc. It offers a curated experience, guided historic tours, and a bespoke menu created by the British-born chef Shaun Kenworthy. There is also a café that is open to all.

Despite no prior experience in hospitality, Husna has steered the Glenburn Estate to excellence, with many credits to its name. It is listed in the Tatler travel guide to the best 101 hotels in the world. Glenburn was also awarded the best luxury hill resort in India in 2018 by Outlook Traveller, and the gold award for the most responsible hotel in India in 2020 by the Indian Responsible Tourism Awards, and the tenth best boutique hotel in Asia by Smart Travel Asia in 2016 among others.

Her children grew up on the estate during the time she was renovating it, reveals Husna-Tara, though they are now studying at boarding school. Work-life balance is something she struggles with as she works remotely and is available for her team 24x7. Her main focus is on maintaining the quality and delivering on what she promises. For her, Glenburn is and always will be a labour of love. One that will be her legacy to the city of Kolkata, the hills and tea estates.

  • Follow Glenburn Tea Estate on Instagram
  • Follow Glenburn Penthouse on Instagram
Story
Inspiring melodies: Indian-British artist Dr. Chithra Ramakrishnan is transforming lives

(September 5, 2023) Teachers possess a unique and transformative power — the ability to shape the destinies of their students, instilling knowledge, nurturing talents, and inspiring dreams. In the United Kingdom, one remarkable Indian-British artist, Dr. Chithra Ramakrishnan, has harnessed this power to not only change lives but to help children with disabilities perceive and savour life from an entirely different perspective. The founder of a non-profit South Asian arts and culture organisation, ShruthiUK, the artist has played a pivotal role in making South Indian Classical Dance accessible to a wider audience. Their non-invasive, holistic approach caters to children with autism spectrum disorder, ADHD, learning and behavioural disorders. It also offers solace and support to senior citizens grappling with autism, dementia, and Alzheimer's. The recipient of the honour 'Member of the Order of the British Empire' (MBE), Dr. Ramakrishnan also launched a first-of-its-kind Carnatic Choir group, which aims at creating and exploring choral singing in the South Indian classical music genre. [caption id="attachment_44508" align="aligncenter" width="616"] Dr. Chithra Ramakrishnan[/caption] "Using our shared language - music - to cultivate deeper connections among us and to bring joy into people's lives, one song at a time holds immense significance for me," the artist

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" /> Dr. Chithra Ramakrishnan[/caption]

"Using our shared language - music - to cultivate deeper connections among us and to bring joy into people's lives, one song at a time holds immense significance for me," the artist says, as she connects with Global Indian from the UK, adding, "I aspire to harness the power of Indian classical dance as a holistic form of healing. Thankfully, my efforts have successfully bolstered the confidence of individuals of all age groups and abilities, while enhancing their mental and social well-being."

Young artistic prelude

"I come from a typical Tamil, Brahmin Iyer family. I spent a part of my childhood, in a small town near Trichy, called Lalgudi, which is very famous for its musicians and artists. A few years later my parents and I moved to the Gulf for some time, post which we returned to the country for my pre-university education. I spent most of my childhood outside India, however, music was a big part of my life - we would listen to classical South Indian music, or devotional songs at home. My mother was my greatest influence, she was a musician and dancer herself and instilled a love of music in me from a very young age. She would teach me," says the artist.

https://www.youtube.com/watch?v=Ui3dDaPxDXA

While music gave her joy, her lifelong passion for South Indian arts started when she was about eight years old and witnessed a television concert by the legendary Bharat Ratna Dr. M.S. Subbalakshmi. That incident gave her a dream – to become a playback singer one day. Realising her potential, Dr. Ramakrishnan's parents encouraged her, and soon the artist started training under renowned gurus. "Dr. M.S. Subbalakshmi was a big influence - I remember trying to sing several of her songs including Bhaja Govindam during practice. Thankfully, I came to realise at a young age that true excellence can only be achieved where passion exists. When my parents noticed my enthusiasm, they took the initiative to introduce me to exceptional mentors, with the hope of nurturing my talents even further," shares the artist.

Eventually, Dr. Ramakrishnan - who was also being trained in Bharatnatyam apart from classical music - started performing on various stages. "But, as I come from a South Indian household, and a family of academician, I also had to equally balance my studies," says the artist, laughing, "I pursued an MBA from Manipal University specialising in marketing and finance. While I was in the UK, I also pursued another MBA from the University of Frankfurt in human resources and later earned my Ph.D. in disaster management from the USA, under my father's guidance."

Setting the stage

After her marriage, Dr. Ramakrishnan shifted to the Gulf for a while, and in 2001, arrived in the UK. "I was so out of my comfort zone," she reminisces. "I had spent time in the Gulf growing up so that certainly wasn't an issue. However, the UK was a different world for me. Frankly, my biggest challenge was to get used to the weather of this land. So, it took me a couple of years before I could start calling this country my home."

https://www.youtube.com/watch?v=uEYVCzfmIss

While she did not work full-time, choosing instead to take care of her two children during those early years in the UK, Dr. Ramakrishnan started freelancing as an artist for a few organisations in the northern parts of the country. "I started building my network slowly and giving vocal support for Bharatnatyam performers. Eventually, I also started performing at concerts across the UK," recalls the artist.

As she travelled the lengths and breadths of the country, Dr. Ramakrishnan noticed that while young kids wanted to learn South Indian art forms, there was a severe lack of institutions providing courses in the discipline. It was around this time that the artist established her organisation - ShruthiUK. "I am a dreamer! I believe that everyone should have the chance to immerse themselves in the diverse art forms of South India, irrespective of their geographical location. This dream inspired me to assume the role of an 'Indian cultural ambassador' and educator based in the UK," the artist says.

[caption id="attachment_44511" align="aligncenter" width="677"]Artist | Chithra Ramakrishnan | Global Indian Dr. Ramakrishnan MBE with John Crabtree OBE[/caption]

She adds, "At ShruthiUK, our central objective in arts education is to cultivate an environment that fosters the development of artistic skills and a passion for the arts through consistent training and engaging projects. I aspire to impart my own love for Carnatic music and Bharatanatyam to the younger generation, the future leaders of tomorrow, by encouraging them to embrace their cultures and beliefs. We aim to achieve this through a range of avenues, including classes, festivals, conferences, and school outreach programme."

Of compassion and giving back

Through ShruthiUK, Dr. Ramakrishnan organises the annual Birmingham Thyagaraja Festival, a celebration of Carnatic music held in Solihull. "This festival holds a special place in my heart as it serves as a unifying platform for budding singers, musicians, and dancers, all of us passionately dedicated to showcasing the timeless compositions, rhythms, and teachings of Saint Thyagaraja, a revered figure in the world of Indian Carnatic classical music.

Over the next few years, Dr. Ramakrishnan started working actively with many mental-health-focused and non-profit organisations in the UK. "Giving back to the community holds deep significance for me. It means contributing to the well-being and progress of the place I call home and the people I share it with. To encourage others to participate similarly, I believe in leading by example," share the artist, adding, "Ultimately, it's about recognising our responsibility to contribute to the greater good and finding ways, big or small, to give back to the community that nurtures us. I consider myself fortunate to have witnessed the flourishing of Carnatic music and Indian Classical dance in the younger generation, as well as their ability to empower individuals from underprivileged backgrounds and provide strength to those facing mental and physical challenges. The knowledge that I play a pivotal role in this journey fills me with immense joy."

https://www.youtube.com/watch?v=OuWsZynBla4

But while she has taught several students, this teacher never stopped learning herself. "During my artistic journey, I've accumulated invaluable experiences and life lessons," Dr. Ramakrishnan says, adding, "Some of my most treasured memories stem from my performances in South Indian classical music and dance on various stages. These opportunities to showcase my cultural traditions have amplified my sense of pride in my heritage. I was inspired to share this profound connection with others, which led me to embrace the roles of both performer and teacher, spreading these art forms in the UK. Although my path as an educator and student has been marked by unexpected twists and challenges, my unwavering dedication and deep appreciation for these art forms have smoothed the way. I will forever consider myself fortunate to have had the privilege of being a student of these culturally rich art forms."

  • Follow Dr. Chithra Ramakrishnan on LinkedIn, Twitter, and Facebook
  • Follow ShruthiUK on Facebook and their website

Reading Time: 7 mins

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The path of Messiah: How Christianity found its way to India

(December 25, 2022) Once upon a time, in AD 52, a battered ship - having covered thousands of nautical miles - touched land on a quaint afternoon. A strange place, covered with tall palm trees welcomed those onboard. As the travellers asked around, they were informed that they had landed on the shores of Muciripattanam - one of the busiest port cities located in the Malabar region of Kerala. Brought to the shore in that ship was one of the twelve apostles of Jesus - St Thomas - who not only chose to spend the rest of his life in India but also spread the message of the Messiah to its people. And thus - contrary to many beliefs - Christianity was brought to the shores of India, way before it ever made its way to Europe. Even today, Saint Thomas Christians, also called Syrian Christians of India, are counted among the oldest followers of Christianity in the world. [caption id="attachment_33155" align="aligncenter" width="649"] An old image of Syrian Christians from Kerala[/caption] With time the community grew and later as several European countries established their colonies in this part of the world, Christianity established itself as one of the major religions

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ans from Kerala[/caption]

With time the community grew and later as several European countries established their colonies in this part of the world, Christianity established itself as one of the major religions in India. Home to some of the most marvellous churches in the world, India has a vibrant Christian community. While the Christians living in the northeastern parts of the country take on the streets singing carols, few of those in the southern parts, fast from December 1 to the midnight mass service on December 24 to commemorate the birth of the saviour - making Christmas one of the most awaited festivals in the country. As the world celebrates the birth of Jesus today, Global Indian explores the roots of Christianity in India. Happy reading, and Merry Christmas!

Travellers from the West

Soon after the crucifixion of Jesus in the 1st-century Judea (approximately AD 30 or AD 33), the eleven apostles decided to take his message to faraway lands and undertook journeys through land and sea. When he was told that he had to travel to India, St Thomas is recorded to have responded with, “I am a Hebrew man; how can I go among the Indians and preach the truth." This chapter from the early third-century Biblical text, Acts of Thomas, is one of the strongest proofs of the birth of Christianity in India. Despite his initial hesitations, St Thomas crossed the mighty Mediterranean, Red, and Arabian seas, and made his way to the court of Indo-Parthian King Gondophernes. While there are a few who believe that the saint came through Afghanistan, there are no historic shreds of evidence to support the theory.

[caption id="attachment_33156" align="aligncenter" width="484"]Christianity | Global Indian St Thomas (c. 1611) by Peter Paul Rubens[/caption]

During his stay in Kerala, St Thomas preached the Gospel to the locals, and travelled to various cities and villages, now part of the southern states of Kerala and Tamil Nadu, inspiring people to join the church. During these travels, St Thomas is believed to have established seven churches at Kodungallur, Palayoor, Kottakkavu, Kokkamangalam, Nilackal, Kollam, and Thiruvithamcode. There are several families in these parts of the country, who trace their origins almost as far as the establishment of these churches. Interestingly, however, although their faith was born in the far west, the traditions that these families follow are quite similar to that of the local Indian communities, and so is their food.

[caption id="attachment_33157" align="aligncenter" width="600"]Christianity | Global Indian Shrine of Saint Thomas in Mylapore, 18th-century print[/caption]

In AD 72, two decades after he arrived in India, the saint was martyred near Chennai, and his body was interred in Mylapore. Eventually, his relics were taken to Edessa, Greece. The famous St. Thomas Cathedral Basilica in Chennai, which stands on the site of his martyrdom, was first built by the Portuguese in the 16th century, and later rebuilt in the 19th century by the British.

The Anglo-Indians

The arrival of various Europeans in the country, who became permanent residents, resulted in the inception of a new community in India - Anglo-Indians. While the term itself was in a state of flux for a major part of history, in the Government of India Act of 1935, an Anglo-Indian was formally identified as “a person whose father or any of whose other male progenitors is or was of European descent, but who is a native of India.” Mostly located in the urban parts of the country, the traditions and rituals of these families are quite similar to those followed by the Europeans.

[caption id="attachment_33158" align="aligncenter" width="529"]Christianity | Global Indian British Raj era Anglo-Indian mother and daughter[/caption]

The earliest known Anglo-India families trace their roots back to the arrival of Portuguese navigator Vasco da Gama in 1498. As the Portuguese sailors conquered the city of Goa, Governor Alfonso de Albuquerque encouraged his men to marry the local women to help establish their colony on the Indian coast. Initially called Luso-Indians, the offspring of these naval officers moved from Goa to various parts of the nation taking their traditions where ever they went. Interestingly though, the British Raj contributed heavily to the flourishing of this community- especially their mouth-watering cuisine. Evolved over centuries as a result of assimilating and amalgamating ingredients and cooking techniques from all over the Indian subcontinent and Europe, the Anglo-Indian cuisine encompassed the rustic and robust flavours in the dishes.

[caption id="attachment_33159" align="aligncenter" width="612"]Christianity | Global Indian An Anglo-Indian family[/caption]

Over the years, many Anglo-Indians have migrated to the United Kingdom, Australia, Canada, the United States, and New Zealand where they form part of the Indian diaspora. However, India is still home to over 1.5 lakh Anglo-Indians, who are mostly settled in Mumbai, Delhi, Hyderabad, Kolar Gold Fields, and Chennai.

Reading Time: 7 mins

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Sahar Mansoor: Leading India’s zero-waste revolution through social entrepreneurship

(September 18, 2024) When Sahar Mansoor began her zero-waste journey in 2015, she was keen to avoid single use plastic like the plague. This meant shopping from only package free grocery stores or replacing cold medication with hot ginger tea or trying everything to get rid of the plastic wrist band at concerts. It worked wonders as the waste individually generated by her in the next two-and-a-half years could easily fit into a 500ml glass jar. She isn't that stringent anymore but Sahar still lives a low-impact lifestyle which gave birth to her brand - Bare Necessities - in 2016, "whose crux lies in creating every day necessary products that are entirely zero waste." Having diverted 155,816 kg of waste from making into landfills, her innovative work gained recognition, with Bare Necessities being named one of the Top 5 Handcrafted in India Brands by Harper's Bazaar in 2017 and one of Vogue India's Top 10 Forces of Nature. [caption id="attachment_56144" align="aligncenter" width="527"] Sahar Mansoor, founder of Bare Necessities[/caption] "I wanted to create a company that mirrored the values of zero waste, ethical consumption and sustainability. I wanted to make it easy and accessible for other people looking to consume more

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024/09/Sahar-Book-cover.jpg" alt="Sahar Mansoor | Global Indian" width="527" height="703" /> Sahar Mansoor, founder of Bare Necessities[/caption]

"I wanted to create a company that mirrored the values of zero waste, ethical consumption and sustainability. I wanted to make it easy and accessible for other people looking to consume more mindfully and to encourage others to produce less waste. Thus, Bare Necessities was born," the social entrepreneur tells Global Indian. But becoming an entrepreneur was never on her mind, instead she wanted to create impact.

Dyslexia - Hard Childhood

Growing up with dyslexia, school was a challenging experience for Sahar. Her reading speed was "as slow as a tortoise," making it difficult to keep up. "I remember just about finishing reading the comprehension passage as a seven-year-old, when the teacher would say 'Time is up, pencils down!'" Despite the struggles, Sahar Mansoor found a huge supporter and cheerleader in her mother who was committed to helping her daughter succeed. "She would read chapters of my school books and record them on cassette tapes and when I would come back from school I would practise reading along with my mama's recorded voice," recalls Sahar, who is equally grateful to her sister Saba for accompanying her to the local library and helping her with reading. Back by the love and encouragement of a loving family, she overcame her challenges. "Once you train your mind to believe, everything else falls into place."

https://www.youtube.com/watch?v=gaoclow5BEc

Defying odds

But the world wasn't too kind to her, owing to her learning disabilities. "The first message I got from the world was that I wouldn't be an academic success in the traditional sense of the word." But she proved them wrong by getting accepted to Loyola Marymount University in Los Angeles with a partial scholarship. Her tryst with Environmental Planning at the university initiated this romance with sustainability leading her to the University of Cambridge for her master's in Environmental Policy. Calling it the most intellectually-stimulating year of her life, Sahar recalls it as an eclectic mix of research symposiums, late-nights study sessions and a vibrant social scene filled with "May Balls, lively nights at the bar watching the football world cup and the joy of returning to the warmth of Wolfson after rainy bike rides from classes."

Tryst with sustainability

At Cambridge, Sahar Mansoor developed a deep understanding of the health and environmental challenges posed by waste. This newfound knowledge opened doors for her at the World Health Organization, where she worked as a mobile health researcher. "It taught me that waste was an environmental issue. However, moving back home made me acknowledge that waste is a social justice issue as well," says Sahar, who returned to Bengaluru in 2015 to work with SELCO Foundation - a solar energy social enterprise.

During her time there, she worked closely with a community of waste pickers in West Bengal, spending hours shadowing them and witnessing their daily struggles. She was struck by the social justice issues tied to the waste problem. "Every day, thousands of waste pickers segregate broken glass, sanitary napkins and needles with their bare hands. I wanted to stop being part of the problem. My solution was to live a lifestyle that best reflects the values I cared about. I called myself an environmentalist and had studied the subjects, but I needed to live a life more congruent to my environmental and social justice values."

[caption id="attachment_56145" align="aligncenter" width="591"]Bare Necessities | Global Indian Bare Necessities products[/caption]

Growing up in Bengaluru, her love for nature blossomed during weekends spent at Cubbon Park with her dad and two sisters, where they would "climb trees and mostly falling off them." Family vacations meant road trips filled with swimming at the beach, jumping into waterfalls and savouring sunrises and sunsets. However, it was in 2012, during her third year of college, that Sahar's environmental consciousness deepened. In Professor Chris Chapple’s World Religions and Ecology class, she watched a video of Bea Johnson, an environmental activist known for her zero-waste lifestyle. "I was blown away by her lifestyle." This was a turning point in her environmental journey, igniting a passion to learn more. After taking up environmental planning as her second major, Sahar dove deeper into understanding the trash problem. "We don’t think of personal trash and attribute it to a larger global problem, we have no control over."

Zero-waste living

Inspired by Bea Johnson, Sahar Mansoor began her zero-waste journey in 2015, using blogs as her guide. "My grandmother became my ready reckoner. How did my grandma wash her hair before shampoo was sold in plastic bottles?' she explains, noting that many Indian traditions are rooted in ecological practices, now rebranded as 'zero-waste practices.' She describes the transition as gradual, from learning how to make her own soap to recognising that much of what we use is destined for landfills. Determined to make a change, Sahar shifted gears and ventured into entrepreneurship, founding Bare Necessities — a company dedicated to creating zero-waste everyday products. "In my zero-waste journey, I realised we lived in a world with landfill destined products. 4.7 billion toothbrushes land up in landfills every year, and take 200-700 years to start decomposing. So every toothbrush you and I have ever produced is sitting on our planet somewhere."

Sahar Mansoor | Global Indian

Calling it one of a kind, Sahar reveals that no other beauty company or home care company operates on zero-waste principles. "We take a cradle-to-cradle approach to every product, tackling the waste crisis by offering a holistic solution through everything we create and the services we provide." What began as a single-woman army with her solely manufacturing, packaging, distributing and marketing the products has now transformed into a brand which over 50+ stores across 10 states and a 20-member team. "You are not born with a fixed amount of resilience. Like a muscle, you can build it up, draw on it when you need it. In that process you will figure out who you really are—and you just might become the very best version of yourself.

Powerful impact

Over the past eight years, Bare Necessities has diverted 155,816 kg of waste from landfills and is on track to prevent 500 kg of plastic waste by 2025. "By creating zero waste alternatives to conventionally toxin formulated and plastic-free packaged personal care products, we are addressing the largest global garbage of our lifetime." Staying true to its sustainability ethos, the brand offers circular economy initiatives such as the Return Your Jars and Tins Program and Refill Program, encouraging customers to return used jars in exchange for gift cards or to bring their own containers for refills. "We sold a total of 241,805 products, which has saved 68,824,898 single use plastic units from either entering the landfills or into the environment, whether that is into land or waterways," she proudly shares.

Bare Necessities

The entrepreneur takes pride in leading a women-driven social enterprise, an idea rooted in her upbringing within an all-female household. After losing her father in a road accident at a young age, she watched her mother step into the role of the family's breadwinner. At the time, Sahar recalls, "The only jobs available to women were manual labour. My first thoughts were, 'What job would my mum get? Would she have to clean houses too?'" This experience planted the seeds for her desire to create meaningful and fulfilling career opportunities for local women.

It was while volunteering in Jamaica, Congo, and Guatemala that Sahar truly understood the power of women coming together. "These experiences inspired me to build a strong, women-led manufacturing team, largely composed of underserved women," she explains. This commitment to uplifting women has been a cornerstone of her enterprise, which champions not only sustainability but also social empowerment.

Though sustainability is often linked to high price tags, Sahar Mansoor believes that Gen Z is becoming more mindful and asking manufacturers the right questions. "'What’s in my products? The emerging conscious millennial population wants to align itself to certain causes by virtue of its consumption choices," she explains. Sahar adds that these consumers are increasingly choosing to support the local economy and are recognizing the value of long-term benefits over short-term gains. "They are making more thoughtful decisions, understanding the impact of their choices on the environment and society."

Accountability and future road

Over the years, Sahar has come to realise that the lack of awareness about the importance of waste segregation at home and responsible disposal has negatively impacted informal waste pickers, leaving them vulnerable to health issues. "Integrating them into a formal system with proper training and support is crucial," she emphasises. While Sahar sees zero-waste products as a key solution to the waste crisis, she is equally committed to raising awareness about sustainability and zero-waste living. Through talks and workshops, she actively advocates for more responsible waste management practices.

Bare Necessities | Global Indian

In the near future, Sahar envisions Bare Necessities as an interdisciplinary hub—a space where product designers can create with a cradle-to-cradle philosophy, and policy analysts collaborate with local governments to recommend waste management strategies and reduction policies. "A place for behaviour economics, ecologists, researchers and consumers alike to build the ecosystem towards a circular economy," she says, aiming to drive a holistic approach toward sustainable living and waste reduction.

Sahar has become a force to reckon with in the last few years, driven by the belief that people connect not only with her brand but also with her personal journey. "I think it’s important for me to candidly share my lessons, learnings, findings and failures along the way so that others don’t make the same mistakes that I did or still do!"

  • Follow Sahar Mansoor on LinkedIn and Bare Necessities on Instagram

 

 

 

 

 

Story
Ameet Patil: Using deep tech AI to digitize hospitality in India

(September 30, 2024) "Do you save the receipt you get when you get to a store," Ameet Patil asks, as he begins his interview with Global Indian. No, I admit, I throw it away by the time I leave the shop. "That's the answer I was expecting," he says. It was the very reason why he founded Ecobillz, a SAAS-based realtime platform which uses deep tech AI to help the top-end hospitality sector hop onto the digital bandwagon. During a quick stop at the supermarket, he was handed a foot-long bill. "Think about it - how many receipts are printed in a day?" That chance observation resulted in Ameet Patil and his co-founder Nitesh founding Ecobillz, which currently works with over 150 hospitality establishments across India and is now gearing up for its global expansion in Africa, the Middle East and South East Asia. In simple terms, if you were to stay at a five-star hotel in the country, you no longer need to spend time on a lengthy check-in, or pick up a door only to promptly lose it. Ecobillz works to digitize services across the spectrum, to make the process more efficient and reduce paper consumption to almost

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ger need to spend time on a lengthy check-in, or pick up a door only to promptly lose it. Ecobillz works to digitize services across the spectrum, to make the process more efficient and reduce paper consumption to almost zero.

Being an "analytics guy," he sat down to do the Math. As it turns out, India generates a whopping 20,000 km of receipts, with the cost of paper amounting to around ₹400 crore. At the time, he and his now-co-founder, Nitesh Singh Rathore, who were jogging buddies ever since their early professional life together, were on the hunt for a startup idea and "looking for a problem to solve." This was in 2016 and Ameet returned to his hometown, Belgaum, to get things started. His desire to make a difference back home and hopefully, put his tier-2 city on the world map, had brought Ameet back home from the UK, where he had been on the verge of becoming a permanent resident.

The growth of a prodigy

Born in Belgaum, Ameet had "a very different kind of childhood." His father's job took them to the Sandoor Mines in Bellary, where Ameet studied at the Sandoor Residential School, one of the best at the time. There, his life changed. He would spend much of his time in the vast library and was drawn to science and technology. "I realised then that I was very good with computers."

In third grade, he was introduced to his first computer, a "black-and-white television screen converted into a monitor." Back then, a computer meant "half a room filled with hardware," he smiles. The older kids learned programming (BASIC) but the younger ones, like himself, would play around with floppy disks. Ameet offered to become the school's floppy disk cleaner, in exchange for being allowed to play games on the computer. He progressed quickly to programming and by the time he came to the sixth grade, had become very good at it.

[caption id="attachment_57141" align="aligncenter" width="467"]Ameet Patil | Ecobillz | SaaS entrepreneur | Global Indian Ameet Patil[/caption]

That talent continued to grow and moving from one school to another helped him develop the art of being able to converse with everyone. Back in Belgaum, he would spend his days with his uncle, who had just started a 'computer institute', where Ameet would teach the kids who came to learn. As it happened, his first assignment as a coder in 1994 was to create a software on Windows 3.1, to digitize (as the term meant then) - the billing process for a local foundry. In college, although he admits his attendance was very poor, he was happy to step in when his teachers didn't show up and take the class instead.

The IT boom 

By the time Ameet Patil graduated, it was evident that he wasn't cut out for a run of the mill day job. In 2000, he and a friend were the only two students to be recruited during the campus placement process. "I had an offer from Wipro but I never joined," he says. Still, he was well and truly captivated by the IT boom in nearby Bengaluru, with Wipro, Infosys and TCS landing huge contracts. "By the time I joined Wipro, the recession had hit and all job offers had been deferred."

This was a difficult time, Ameet says. Frustrated, "after having done so much," he had to return to Belgaum. He joined his alma mater as a lecturer, where he taught data structures, algorithms and analysis. His brief encounter with corporate life came at Oracle in Hyderabad, where he spent two years. Like most other IT whiz kids, he was fascinated by Linux, "I would borrow the magazine PC world, which I couldn't even afford to buy, and read every word." He would hurry home from the office to develop his own, real-time office. It was also when he met Neil Audsley, a professor of real-time and embedded systems at the University of York.

Ameet wrote to Neil sending him notes and bits of code he had written. Audsley wrote back, impressed, asking Ameet to join him for a PhD. The idea came from out of the blue - Ameet was doing well at Oracle, the company was even planning to send him to America. "When you join an MNC, they send you abroad so you don't leave," he says, by way of explanation.

In the UK 

“I trust you, but I want to keep my house,” were his father’s anxious parting words, as Ameet Patil left for the UK. His decision had alarmed the family for various reasons – one, it was very expensive. Besides, those were the days when doing a PhD meant a tacit admission of professional failure. Finally, his father mortgaged the family house so his son could study.

Ameet Patil | Ecobillz | SaaS entrepreneur | Global Indian

Ameet remembers his father’s words with some amusement now but it was, at the time, a sombre occasion. “I was confident,” he says. Sure enough, the faculty was so impressed with his work that he was offered the role of a research assistant and paid a stipend with all his expenses covered. Before he knew it, the young man from Belgaum was traveling the world, from Korea to Mexico, presenting papers and journals.

Four years later, he was handpicked by RAPITA systems for his expertise in real-time software. He did well there and was on the verge of becoming a permanent resident but couldn’t ignore the niggling in the back of his mind. “I wanted to come home, to start my own business in Belgaum and put my hometown on the world map,” he says. He did just that in 2009. Back in India, he founded Spundhan Softwares Pvt Ltd, which was later merged into the LinkEZ Technologies Private Limited. The company was working on cutting edge IoT ecosystems.

Ecobillz – the early days 

True to his word, Ameet returned to Belgaum to start up Ecobillz in 2016, where unfortunately, the idea floundered. His customer base comprised smaller, brick-and-mortar retail stores, with a turnover of around ₹1 crore. Saving paper wasn't really the need of the hour. "It was a struggle," Ameet says. "Nitesh and I wondered if we had made the wrong turn." That changed, however, when they were selected by NASSCOM's 10,000 Startups Programme, which brought Nitesh to the organisation's incubation centre in Domlur, Bengaluru. When they did that, "the horizon changed," he says.

In 2017, they approached the Future Group, then at its peak. "They evaluated our product and before we knew it, were live in 2500 stores across India, all in the span of three months.”

In 2019, when the Future Group declared bankruptcy, Ecobillz was the first to go. However, Nitesh, who worked out of the NASSCOM office in Domlur, would look at the five-star hotel opposite and wonder if their prospects in the hospitality business would be any better.

The first foray into hospitality 

The two co-founders, reeling from yet another setback, picked up the phone and began calling the hotel. "We made hundreds of calls, none of which were answered," Ameet says. Finally, their persistence won the day and they were asked to meet with the General Manager. They sat down and were told, "I'm so irritated with the two of you. All the same, I'm intrigued." One conversation was all it took.

[caption id="attachment_57139" align="aligncenter" width="401"]Ameet Patil | Ecobillz | SaaS entrepreneur | Global Indian Ameet Patil and Nitesh Singh Rathore[/caption]

The Ecobillz team was offered office space in the hotel, where they remained for the next couple of months, "day in and day out, working in F&B, guest experiences," and all the various other processes. They created a digital experience for guests to check in and check out, replacing the lengthy bill that was once the norm. "We integrated the payment gateway too," he says.

Business was thriving once more and Ecobillz was approached by another leading five-star hotel chain. "They invited us to the Gurgaon hotel for one month." This group, one of the largest in the country, owns 22 properties across India - Ameet and Nitesh stayed at all of them as they worked. Audits were being done on paper and huge bundles would go from various locations to the central offices. The load was so big that the hotel had a chartered flight system, carrying the audits on planes to Delhi. The process, Ameet says, would take about a month. "We digitized everything. People with the right access can log into the centralised database form anywhere. We also did automated audits, freeing up time for employees in the process." Now, the company works with nearly all the major five-star hotel chains in India.

The company is expanding across the world and Ameet, who now lives in Bengaluru with his wife and kids, is looking at the Quick Restaurant Space as well as aggregators like Swiggy and Zomato. "And to think," he smiles, "I almost became another cog in the brain-drain trend, had I stayed on in the UK for one more year!"

  • Follow Ameet Patil on LinkedIn.

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About Global Indian

Global Indian – a Hero’s Journey is an online publication which showcases the journeys of Indians who went abroad and have had an impact on India. 

These journeys are meant to inspire and motivate the youth to aspire to go beyond where they were born in a spirit of adventure and discovery and return home with news ideas, capital or network that has an impact in some way for India.

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