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Indian Techie | Prafulla Dhariwal | Global Indian
Global IndianstoryPrafulla Dhariwal: From child prodigy to the mind behind OpenAI’s GPT-4o
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Prafulla Dhariwal: From child prodigy to the mind behind OpenAI’s GPT-4o

By: Amrita Priya

(November 23, 2024) “GPT-4o would not have happened without the vision, talent, conviction, and determination of @prafdhar (Praful Dhariwal) over a long period of time. That (along with the work of many others) led to what I hope will turn out to be a revolution in how we use computers,” tweeted Sam Altman, CEO of OpenAI, in a public acknowledgment of the driving force behind one of the most groundbreaking innovations in artificial intelligence. Known for his leadership in the AI revolution, Altman’s words carried immense weight, directing global attention to Prafulla Dhariwal, the man whose ingenuity brought GPT-4o to life in May this year.

Indian Techie | Prafulla Dhariwal | Global Indian

Prafulla Dhariwal

“GPT-4o (o for ‘Omni’) is the first model to come out of the Omni team, OpenAI’s first natively fully multimodal model. This launch was a huge org-wide effort, but I’d like to give a shout out to a few of my awesome team members who made this magical model even possible,” Prafulla had tweeted just days after GPT-4o’s launch. In response, Sam Altman had praised Prafulla’s contributions, while also highlighting the efforts of his team.

As a research scientist at OpenAI, Dhariwal has played a significant role in shaping the company’s most ambitious projects, including GPT-4o—OpenAI’s first fully multimodal AI system. This revolutionary model is already redefining how humans interact with technology, seamlessly integrating text, images, and other media to unlock unprecedented possibilities. But Dhariwal’s journey to becoming one of AI’s most influential minds is as extraordinary as the technology he has helped create. From his early years as a prodigy in Pune, to his current status as a leading figure in Silicon Valley, Dhariwal’s story is all about brilliance, perseverance, and the relentless pursuit of innovation.

From Pune to MIT

Prafulla’s journey began in the culturally rich city of Pune, where his curiosity for technology was evident at an early age. His parents bought him a computer when he was just one-and-a-half years old, and by the time he was 11, Prafulla had already created his first website. He was even featured by the BBC during his school years, owing to the prodigious talent he displayed as a schoolkid. In a 2014 BBC interview, his mother fondly recalled how young Prafulla would sit with his father, exploring the basics of emails and the internet.

 

This early exposure to technology was complemented by Prafulla’s exceptional academic achievements. In an interview, one of his teachers shared that they often had to give him more advanced math problems, as he quickly solved those typically assigned to children his age.

In 2009, at the age of 12, he won the prestigious National Talent Search Scholarship, a recognition reserved for India’s most promising young minds. That same year, he secured a gold medal at the International Astronomy Olympiad in China. These accolades were just the beginning. By 2012 and 2013, he had added two more gold medals to his name—this time at the International Mathematical Olympiad and the International Physics Olympiad. He got featured in a Pogo ad called ‘Amazing Kid Genius’ and even received a scholarship for a 10-day trip to NASA.

Indian Techie | Scientist at OpenAI | Global Indian

Prafulla wth Dr Abdul Kalam after winning the National Talent Search Scholarship

As a gesture of giving back at that tender age, he trained students of Pune for the Indian National Mathematical Olympiad, teaching them algebra, functional equations, inequalities. designed and graded problem sets in number theory, geometry, and combinatorics.

Prafulla’s academic brilliance continued into his high school years at P Jog Junior College in Pune. He scored 295 out of 300 in physics, chemistry, and mathematics (PCM) in Grade 12 and excelled in competitive exams like the Maharashtra Technical Common Entrance Test (MT-CET) and Joint Entrance Exam (JEE-Mains). Clearing JEE-Mains with flying colours, he had his pick of India’s top engineering institutions. However, a scholarship offer from the Massachusetts Institute of Technology (MIT) sealed his decision. As he later admitted, “It was tough to choose between IIT and MIT, but the scholarship made all the difference.”

Rising through the ranks at OpenAI

While graduating from MIT with a perfect CGPA of 5.0/5.0 in computer science and mathematics, Prafulla Dhariwal gained experience through internships at leading organizations like Pinterest and D.E. Shaw Group. However, the opportunity to join OpenAI in 2016 as a research intern set the stage for his meteoric rise in the field of artificial intelligence. At the end of the internship, he received a pre-placement offer, and has been working at the organization for more than seven years now.

At OpenAI, Prafulla’s initial work focused on generative models and unsupervised learning, areas that would become critical to the development of advanced AI systems. Over the years, he co-created several transformative AI models, including GPT-3: the language model that revolutionized natural language processing, DALL-E 2: a text-to-image platform that showcased AI’s creative potential, Jukebox: a music generator that demonstrated AI’s versatility in art, Glow: a reversible generative model that expanded the horizons of deep learning.

Each of these innovations cemented Prafulla’s reputation as a thought leader in the AI community. But it was GPT-4o, OpenAI’s first natively multimodal model, that truly showcased his vision and technical prowess.

Indian Techie | Scientist at OpenAI  | Global Indian

Prafulla during his student days in the U.S.

GPT-4o: Redefining the future of AI

Launched on May 13, 2024, GPT-4o marked a significant leap in artificial intelligence, offering unprecedented multimodal capabilities. The model enables seamless interaction across text, images, and other media, unlocking new possibilities in fields as diverse as healthcare, education, and entertainment. Prafulla’s leadership was instrumental in shaping the model’s development, ensuring it not only pushed technological boundaries but also adhered to ethical principles.

As Prafulla explained in a recent interview, “AI’s true power lies not just in what it can do but in how responsibly it’s used. With GPT-4o, we wanted to create a tool that empowers people while maintaining transparency and trust.”

The impact of GPT-4o has been manganous. From assisting doctors in diagnosing complex medical conditions to enabling visually impaired individuals to interact with digital content more intuitively, the model has demonstrated how AI can enhance human capabilities rather than replace them. Businesses, too, have embraced the technology, using it to streamline workflows, create personalized content, and gain deeper insights into customer behaviour.

Indian Techie | Prafulla Dhariwal | Global Indian

 

Inspiring the next generation as an AI specialist

Prafulla Dhariwal is part of a growing cohort of Indian-origin scientists making waves in artificial intelligence. These trailblazers share a common thread: a commitment to advancing AI in ways that are both innovative and ethical. Their work reflects India’s long-standing tradition of excellence in mathematics, engineering, and computer science, fields that have produced luminaries like Srinivasa Ramanujan and Homi Bhabha.

For aspiring scientists, Dhariwal’s story is a powerful reminder of what can be achieved through passion, hard work, and a willingness to embrace challenges. From creating his first website as a child to leading the development of one of the most advanced AI models in history, Prafulla Dhariwal’s Global Indian journey depicts the power of dedication and determination.

Indian Techie | Prafulla Dhariwal | Global Indian

As AI continues to evolve, the world will undoubtedly witness more groundbreaking innovations. For Dhariwal too, the journey is far from over. As he looks to the future, he remains focused on one guiding principle: using AI to make the world a better place. And in his own words, “The best AI is not just intelligent; it’s human-centered. That’s what I strive for.”

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Published on 23, Nov 2024

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Saurabh Mehta: Meet the man behind world’s first 100 percent biodegradable pen

(July 5, 2024) "Humans are aiming for Mars; can’t we create a plastic-free pen? It can’t be that difficult," wondered Delhi-based Saurabh Mehta in the summer of 2020. Drawing on his years of experience in eco-friendly writing instruments, he developed the world's first 100 percent biodegradable pen - NOTE pen. Made entirely from scrap newspaper, ink, and a nib, his pen is a far cry from the plastic pens that have dominated the market for over 80 years. "Plastic pens often go unnoticed because they aren’t as visible on streets as PET bottles, but over 50 billion of them are discarded annually and are impossible to recycle," Saurabh tells Global Indian. [caption id="attachment_52865" align="aligncenter" width="652"] Saurabh Mehta[/caption] This inspired him to create a solution that benefits the environment and has the potential to revolutionise the pen industry. “There has never been an alternative to plastic pens, which are especially essential in schools. Recognising the demand, I decided to develop a pen that is 100 percent biodegradable—good for both users and the Earth,” explains the entrepreneur. Family business Growing up in a family involved in the writing instrument business, Saurabh was introduced to this world at a young age. His grandfather

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the demand, I decided to develop a pen that is 100 percent biodegradable—good for both users and the Earth,” explains the entrepreneur.

Family business

Growing up in a family involved in the writing instrument business, Saurabh was introduced to this world at a young age. His grandfather started making fountain pen nibs in 1965, eventually moving on to ball pen nibs and refills. Saurabh’s father later expanded into manufacturing ball pens. “Dinner table conversations often centred on how people have stopped using refills, leading to a decline in their sales and a shift towards buying pens in bulk instead," recalls Saurabh, who shared a strong bond with his grandfather. “He would often talk about this transition to a use-and-throw culture and warned me that it would be disastrous to the pen industry. Interestingly, he used only one fountain pen throughout his life.”

Exploring renewable energy in SE Asia

As a child, he often visited the factory after school, where the sight of refills discarded on the floor irked him. "That’s when I first became aware of plastic waste. By the time I finished school, I was drawn to sustainability." After earning his degree in electrical engineering from Bharati Vidyapeeth's College of Engineering, Saurabh's focus shifted to renewable energy. For a decade, from 2006 to 2016, he worked off the grid, primarily on village electrification projects in Southeast Asia and Central Europe. "I started with a fellowship, working at the grassroots level. At that time, nearly 60 percent of the population lacked reliable electricity," recalls Saurabh. "Those years were incredibly formative, teaching me the impact one can create through technology."

With significant improvement in India's electrification, he decided to explore opportunities abroad, leading to projects in Nepal and Indonesia. "Indonesia was still at par with India but things were bad in Nepal. The difficult terrain made it hard to extend the grid to high-altitude villages, and there was no clear timeline for when people would have reliable access to power." Frustrated by the lack of progress in Nepal, he moved to Indonesia. “It was exciting for a while, but I soon realised it wasn’t a good fit for me. Though there were opportunities in Africa, I knew deep down that I didn’t want to leave India.” Around that time, he returned home for Diwali, where his father suggested he join the family business.  “Since I was already seeking a change, I decided to take up the business in 2017."

Saurabh Mehta | Global Indian

Venturing into sustainable stationery

Saurabh joined the family business with a clear plan: to attract multiple clients and introduce design innovations, particularly in the gifting segment. “I worked with my dad for a year to learn the market, but sustainability was always on my mind, which led me to question my business. I was contributing to the plastic problem,” Saurabh explains. This realisation led him to pivot toward sustainable stationery, launching BioQ in 2017. “I wanted to stay true to my values. Even though sustainability was a novel concept, this gave us a first-mover advantage,” says Saurabh, who dived into eco-friendly stationery, focusing primarily on the gifting market.

[caption id="attachment_52868" align="aligncenter" width="622"]Biodegradable pen and refill Biodegradable pen and refill[/caption]

He began his eco-friendly journey with pencils made from paper instead of wood. "20,000 pencils are made from one tree. If you don't use them, you save a tree. But not using a pencil isn't an option. " He sought a sustainable alternative using scrap newspapers, requiring just 5-6 grams per pencil. His focus then shifted to pens, aiming to reduce plastic use. By 2020, he reduced plastic use in pens by 90 percent. "But it wasn't 100 percent eco-friendly." This inspired him to create the world's first fully biodegradable pen, removing the remaining 10 percent of plastic.

World's first 100 percent biodegradable pen

He replaced paper with plastic for the pen's body but finding an alternative for the plastic refill that holds the ink together was his biggest challenge. After trial and error, he found his solution in vegetable oil. "Coating the inside of the paper body with vegetable oil keeps the ink intact without it seeping into the paper. It's that simple but an incidental discovery," he laughs. Innumerable prototypes and four years later, he had a final product ready for the marketplace.

In January 2024, he launched NOTE (No Offense To Earth) as a flagship project to promote sustainable writing instruments. Currently priced at ₹50, these pens, with an option for a metal, paper, or bamboo exterior, and refills are available on their website. "We've also received international orders, sending small shipments to France and the UAE." But Saurabh is confident that prices will reduce drastically within a year, and is aiming to reduce production costs by two-thirds. "In the next 3-4 years, our goal is to match the affordability of traditional plastic pens." we will be able to make it at the same price as an affordable plastic pen." Initially targeting B2B sales, Saurabh believes the real impact will come when they reach consumers directly (B2C).

Being the first movers, there is no blueprint for Saurabh to follow. "Starting from scratch is a challenge but we are getting the opportunity to change the system. This positions us as leaders in innovation." Currently focused on establishing their systems, the 36-year-old is confident that within the next 5-10 years, they will surpass plastic pens. "Our material costs are low and abundant. While paper faces no scrutiny, plastic is constantly questioned."

Each year, over 50 billion pens are discarded, persisting indefinitely on the planet. This troubling fact drives Saurabh, as plastic pens are nearly impossible to recycle. "Recycling only occurs if it’s commercially viable. PET bottles have high grammage, you know where to give it and it's only one material. Pens, however, have a multi-material composition—body, cap, nib, refill—that's difficult to dismantle," explains Saurabh. His main concern is that "a pen is used for just 30-40 minutes but remains on the planet forever."

Saurabh Mehta | Global Indian

Ask him the reason behind big players' reluctance to venture into biodegradable pens, and he responds, "There was no demand, hence no pressure on the manufacturers. They focussed on design innovations and ignored the issue of nonrecyclable plastic in pens. Also, their infrastructure is built for plastic pens, and they don't want to make drastic changes." However, Saurabh was happy to take the lead. "We had the opportunity to rethink the design of sustainable ball pen, considering both functionality and eco-friendliness."

The future

Having taken the first step, Saurabh now aims to reduce production costs and establish a robust distribution channel over the next few years. "Each day we delay bringing eco-friendly pens to market, lakhs of plastic ones are produced. It's crucial to collaborate with major market players who have extensive distribution networks reaching small stationery shops across India," says Saurabh, who plans to make a million pens per month by January 2025.

Switching from plastic pens to biodegradable ones will save a significant amount of plastic from ending up in landfills and reduce CO2 emissions. "Eliminating plastic will prevent about 1.25 lakh tonnes from reaching landfills. Additionally, you’ll cut down on CO2 emissions associated with plastic production," Saurabh explains. "In our case, energy consumption and CO2 emissions are lower because, unlike plastic, paper doesn’t need to be melted."

Saurabh with his team

Though digitisation has severely impacted the metres of writing, Saurabh emphasises the importance of writing instruments, especially for schoolchildren. "It's ironic that while teaching kids about environmental protection, we're giving them writing tools made from cut trees or melted plastic," he notes. He aims to change this by ensuring students use biodegradable writing instruments from their first day in school. "Our goal should be to avoid introducing an entire generation to plastic pens or wooden pencils," he signs off.

  • Follow Saurabh Mehta on LinkedIn
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An ‘epic’ undertaking: Sundar Nathan’s modern day retelling of the Ramayana and Mahabharata

(August 21, 2024) Sundar Nathan teaches at the University of Texas at Austin as he crafts his next books in ‘The Naraka Cycle’ series - 'Demons & Their Gods' and ‘Prince of Naraka’. An engineer, product marketing leader, and entrepreneur in the software industry, pursuing a successful career in Silicon Valley, Nathan embarked on a seven-year journey culminating in his first mythological thriller - Ravan's Trial. ‘The Naraka Cycle’ series will comprise nine books, with they being released every quarter starting March 2024. An epic start Sundar Nathan has been passionate about mythology and storytelling since he was a boy when his grandmother Namagiri and his mother Saroja regaled him with tales from the great Indian epics - The Ramayana and the Mahabharata. “I grew up in a family with a vibrant Indian cultural background, wherein my childhood was deeply influenced by the epic tales of the Ramayana and Mahabharata. These stories, fondly narrated by my grandmother Namagiri and mother Saroja intrigued my interest in mythology. My passion for technology, marketing, and entrepreneurship helped me explore various roles in product marketing which then led me to start a go-to-market strategy company,” he tells Global Indian. [caption id="attachment_54114" align="aligncenter" width="568"] Sundar

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[caption id="attachment_54114" align="aligncenter" width="568"]Sundar Nathan | Author | Global Indian Sundar Nathan[/caption]

Words worth

Despite a successful career in Silicon Valley, the urge to pursue storytelling continued in his mind strongly across various instances in his life. The tales about the ancient myths he grew up with left an ineradicable mark on him, and he found himself compelled to keep these timeless narratives alive through modern storytelling. This passion for epic tales and the desire to explore the depths of human nature through the lens of mythology drew him to become an author. “My debut novel, Ravan's Trial, is a mythological thriller that brings ancient myth and modern turns together. It’s part of a larger vision that I have for a nine-book series titled The Naraka Cycle. My recent book, Demons and Their Gods transfers the readers to a world where celestials, hybrids, and demons coexist in a fragile fabric. This story follows Ravan, a young prince of the Asuras, and explores complex relationships, challenging traditional concepts of good and evil,” he says.

Striking the balance

He admits that balancing a demanding career in Silicon Valley with his writing pursuits requires meticulous time management and a deep-seated passion for both fields. “I view my tech career and writing as complementary rather than conflicting interests. The discipline and analytical skills I developed in my tech roles have been invaluable in structuring my writing process. At the same time, the creativity of storytelling provides a fulfilling counterbalance to my tech endeavours,” he explains. And it helps that he is deeply motivated from the stories and teachings of his childhood. “The epics narrated by my grandmother and mother instilled in me a deep understanding and appreciation for mythology and the moral questions it poses. My drive comes from the deep desire to bridge the ancient with the modern, creating narratives that reverberate with modern-day audiences while idolizing the timeless wisdom of these epic tales,” he adds.

So what is his advice to aspiring authors? “The first thing that any author must pursue is to remain persistent in their approach to the story. They must remain true to their voice always. Writing is a journey that has its own set of challenges and introspection, but in the end, it has a deep reward that awaits to be explored. One must accept their unique perspective, seek inspiration from the experiences, and be prepared for real-time learning and growth opportunities. Also, maintaining a balanced approach to writing, with a fair focus on creativity and structure is crucial,” he says.

[caption id="attachment_54115" align="aligncenter" width="316"] Book 2 of The Naraka Cycle[/caption]

Breaking blocks

Overcoming challenges for him has been a matter of resilience and adaptability. While transitioning from the job at Silicon Valley to writing, he came across innumerable roadblocks, right from time management fiascos to creative blocks. “I overcame them by remaining deeply committed to my goals, seeking support from mentors, and continuously upgrading my skills. Accepting challenges as opportunities has been a crucial part of my process to keep growing continuously,” he says. And these have taught him some valuable lessons too. “I have learned that while taking up the role of an author include the importance of persistence, the invaluable support of your peer circle, and the need to have a balanced approach to creativity as well as discipline. I have also realized that storytelling is a powerful tool for connection and that genuineness in writing connects deeply with the readers,” he adds.

Looking ahead

During my free time, Nathan enjoys spending time with his family, especially travelling, and immersing in literature to explore new ideas from different cultures. He also finds joy in teaching and sharing his knowledge and experiences with students at the University of Texas at Austin, which keeps him engaged and inspired. “Travel opens new vistas in my mind. The world-building ideas in my books emerge when I travel both within the United States, i.e., cross-country road trips with my dog, and travelling internationally which includes visits to the temples in South India or exploring the heritage of Egypt and Africa,” he says. His plans as of now will be continuing to expand The Naraka Cycle series, diving deeper into the mythological worlds and characters that keep him fascinated. “I aim to understand and leverage new narratives that make a reader think from different perspectives. Also, I hope to expand my teaching activities, helping the next generation of storytellers and thinkers to shape their conduct better,” he concludes.

  • Learn more about Sundar Nathan's writing on his website.
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How Ultramarathoner Sufiya Sufi Runner is smashing the records, one run at a time

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toughest routes in the world. Tough terrain, high altitude, low oxygen and freezing cold weather made it unique and challenging," informs Sufiya, in an exclusive chat with Global Indian.

From Kathak to running

Born and brought up in Ajmer, Rajasthan, Sufiya was raised by her mother Shahnaz Khan after she lost her father Rafique Ahmed when she was 16. A student of Dropadi Devi Sanwarmal Senior Secondary School, sports was nowhere in the realm of imagination as classical dance was her forte, with a degree in Kathak from Shramjeevi College, Ajmer.

 

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So how did a Kathak dancer end up running? “I was in the aviation industry (ground handling), working like a machine for almost 10 years, which was very frustrating. Then one day, I stepped into this madness (running)," smiles the 36-year-old, whose first run was three km long in a society park in New Delhi in April 2017. The same year, she ran her first half marathon in November.

“Thereafter, I started training, participated in official marathons events and even won a trophy. My first official ultramarathon was 52 km in February 2018 in Noida where I finished first,” says the proud ultramarathoner. Her family was initially skeptical. Not only were they worried that she quit her job for running expeditions, they were also concerned about her health and safety during the long runs. "But when I got my first Guinness World Record and people were praising me, they were happy and kept encouraging me," adds the ultramarathoner.

The beginning of an era

After completing her first ultramarathon, her life partner Vikas, who is a cyclist and her biggest inspiration, came up with a plan - to run from one city to another. “That is how the idea of running long distances hit me. We decided to cover Delhi, Agra and Jaipur in a triangular shape. It was almost 720 km,” informs Sufi, who started from Delhi on March 25, 2018 and returned to the capital on April 9, 2018. “It was my first long-distance run, which I completed in 16 days," says the first female runner to complete this run. This helped boost her confidence to run longer distances.

 

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Around the same time, Vikas had completed his cycling expedition from Kashmir to Kanyakumari, and Sufi decided to run the same route. "He was more excited than me," smiles the runner. The couple got in touch with the authorities of the Guinness Book of Records, who gave her a 100-day deadline.

Breaking records

But she finished her run in just 87 days, and it was one of the most “mesmerising and challenging experiences” for her. "It was cold in Kashmir, while it was peak summer in Punjab, Haryana and Delhi. In Rajasthan, I was battling a temperature of 49°C while western and eastern ghats were witnessing rainfall. In many places down south, it was humid," she explains. Of the 87 days, she was hospitalised for five days due to heat stroke, dehydration, lung and gallbladder infection (due to pollution). "This run made me strong," says Sufi.

 

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Within a year, she planned her third long distance run -- the Great Indian Golden Quadrilateral Run. Connecting four metros (Delhi, Mumbai, Chennai and Kolkata), this 6,000 km long stretch was going to be Sufi's second Guinness World Record. "This record was already set by a runner from Pune (Michelle Kakade) who had completed it in 193 days. So, I had a time target," says Sufi who started her run in February 2020 from Delhi and after completing 2200 km, she had to pull a stop due to the abrupt lockdown triggered by covid. "I was very disheartened because the run was going on smoothly. It was fate and I had to accept it," she adds.

But not the one to give up, she started the run again in December 2020 from Delhi and this time completed successfully in 110 Days. "I broke the previous record by 82 days and completed the Golden Quadrilateral run with an average of 55 km per day," informs a beaming Sufi.

However, it was the Manali-Leh run in 2021 that she calls “most challenging” as she had to undergo acclimatising training before attempting this run. “I fainted twice due to low oxygen. My oxygen level was dropping below 59 percent on high passes. My body was fully drained and exhausted after the fourth day when I was running on NakeeLa Pass. But my mind was not letting my body stop. This route was not just physically challenging but it tries to break you mentally," explains Sufi, who took 6 days and 12 hours to make a new world record on this route. Her total elevation gain on this route was more than 9000 meters, which is more than the mighty Mount Everest.

 

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Sufi did have a 'support crew' and it was Vikas throughout. "He was taking care of my needs. Mostly, I opt for the local food available at every place. I ensure that it is hygienic, less spicy and oil free but full of protein and carbs. Otherwise, I take protein supplement and BCAA for recovery," explains Sufi. Her liquid intake remains 500 ml per hour during the run.

Pushing the limits

Sufi learnt a lot about life, human mind and body through her runs. "You never know your limits and what you are capable of. If our mind is strong and positive, our bodies have no limits. So whatever the circumstances, be positive always, never underestimate yourself and keep challenging your limits," says Sufi, who indulges in yoga to keep her mind calm and focussed.

Ultramarathoner | Sufiya Sufi Runner

The ultramarathoner, who never had any sponsorships for any of her expeditions, has spent all her savings. “Once people supported me through crowdfunding. But now I’m looking for sponsorships for my future projects. When not on any expedition, I take up some part-time jobs," informs Sufi.

When not running, Sufi indulges in comedy shows and Sufi music. "I also like to watch expedition documentaries. I love to dance, which is the best relaxation and warm-up exercise," she informs.

  • Follow Sufiya Sufi Runner on Instagram and Linkedin

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From heritage to fine dining: Hotelier Roop Partap Choudhary’s inspiring entrepreneurial saga

(September 13, 2023) When his parents began their journey of conceptualising and building the Noormahal Palace, they spent a considerable time on the project. Naturally, this helped expose Roop Partap Choudhary to the many discussions and the extensive work that went on for years. Currently serving as the Executive Director of the Noormahal Palace Hotel (India), Choudhary is the founder of Colonel Saab in London and an award-winning hotelier. [caption id="attachment_44857" align="aligncenter" width="603"] Hotelier Roop Partap Choudhary[/caption] "I have inherited the love for our royal heritage, hospitality, and creativity from my parents. This process of building Noormahal Palace gave me a chance to give the right outlet to my natural aptitude. I went through formal education in the field and then earned the opportunity to work with some reputed organisations to understand the functionality of an organisation. My ultimate goal was to make myself capable enough to take on the role of an entrepreneur," shares the hotelier as he connects with Global Indian. Building a magnum opus After completing his schooling in Shimla, he moved to the United States for his undergraduate degree, and later relocated to Singapore for his master's degree. For someone who travelled extensively across the country,

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>Building a magnum opus

After completing his schooling in Shimla, he moved to the United States for his undergraduate degree, and later relocated to Singapore for his master's degree. For someone who travelled extensively across the country, courtesy his father’s service in the Indian Army, Choudhary was exposed to India’s glorious heritage at a young age.

“My parents have been my inspiration, on one side was the army background of my father, and on the other my mother’s passion for art and their dedication towards family. What left a lasting impression on me was also their passion for hospitality and their respect for our rich royal heritage. I am a hotelier both by profession and passion. Before embracing the family legacy of heritage hospitality, I started my career by doing internships at Galaxy Hotel and ITC Maurya, then graduated to join Kingdom of Dreams in Corporate Sales. This was the invaluable time I spent in learning about the luxury hospitality industry. But my biggest learning experience has been Noormahal Palace as I have been associated with it from a very young age,” says the hotelier.

[caption id="attachment_44860" align="aligncenter" width="689"]Hotelier | Roop Partap Choudhary | Global Indian (L-R) Roop Partap Choudhary, Col. Manbeer Choudhary and Binny Choudhary[/caption]

During the time that his parents were building the Noormahal Palace, Choudhary was captivated by the entire concept. "I was fascinated with the idea, the thoughts, the details, the architecture, the décor, and everything else that went with it," says the hotelier. The major years of his career were spent in Noormahal Palace, which he calls his unofficial first-hand experience in the hospitality industry when he got a sneak peek into what really goes into building a palatial hospitality brand. “I joined Noormahal Palace officially in 2014 and soon took over the leadership role. It was a huge responsibility but I had the right support to help me pass through the initial phase,” he adds.

Leading by example

Noormahal Palace has evolved dramatically through the years, especially during his tenure, seamlessly adopting good new practices, improving sustainability, and upgrading technology as a natural progression. In recent years, the brand has changed its image. It has also changed the way it connects with guests and audiences, the focus on digital marketing and dialogue have been key in the marketing strategy. Through this time the brand has also built a strong team which is helping it to grow every day. Noormahal Palace has grown and added many new venues in the existing campus for MICE, weddings, and wedding functions of all sizes.

[caption id="attachment_44861" align="aligncenter" width="654"]Hotelier | Roop Partap Choudhary | Global Indian Noormahal Palace, Karnal[/caption]

The Noormahal brand took a leap by making its first presence on the global canvas with the Indian fine dining restaurant ‘Colonel Saab', right in the heart of London. A feat that's nothing short of an achievement as it worked well despite the pandemic.

London Calling

He conceived the idea of Colonel Saab in early 2019 and started planning as the year progressed. “As we were working on the project, the COVID pandemic hit us hard and we had to stop the physical work for a good amount of duration. Colonel Saab is an ode to my journey with my father who has had a decorated service as an officer of the Indian Army and my mother who supported him throughout. It is not only an expression of my journey with my parents but also my passion for showcasing the depths of Indian cuisine to the global food-lover community. The hospitality industry trends of London rather than the global trends are very different from India. Here Indian food is our food, but there it is seen from an outsider’s point of view. I am delighted that in a very short span of time, we have been able to get it right and Colonel Saab has made a significant mark in the global food lovers’ community,” says Choudhary.

[caption id="attachment_44862" align="aligncenter" width="662"]Hotelier | Roop Partap Choudhary | Global Indian Colonel Saab, London[/caption]

As a second-generation entrepreneur, who comes after people who have created brilliance, the task of filling in such big shoes is always one of the biggest challenges. “Being an entrepreneur means never giving up, always trying to find solutions, and always being on top of any situation. There have been difficult situations some of which are common to all hospitality businesses or all businesses and some as huge as the COVID pandemic which are unprecedented. But one can overcome all these situations with persistence and the right team to support,” he says.

Being an entrepreneur means learning every day. Work is the biggest teacher and the most valuable lesson it teaches is that it’s never the end, there is always a way ahead. “Someone who wants to embark on the entrepreneurial journey should be open to learning from anyone, no matter their seniority,” he adds.

Looking Ahead

The hospitality industry is very demanding and that makes it very difficult to maintain work-life balance. “Still, I try my best to maintain a healthy work-life balance. In my personal time, I like to read books, especially autobiographies of inspirational people. I also invest time into exploring and enriching my art collection, some of the artworks and antiques that I have acquired are displayed at Noormahal Palace and Colonel Saab. I also like to spend time with my family when we all can take off time from work,” says Choudhary.

[caption id="attachment_44863" align="aligncenter" width="526"]Hotelier | Roop Partap Choudhary | Global Indian Nobel Peace Prize laureate, Malala Yousafzai at Colonel Saab, UK[/caption]

With Noormahal Palace and Colonel Saab already making their mark, the next step is to expand the brand, both in India and across the globe. His family and he are now looking at making more investments towards the expansion of the brand.

  • Follow Roop Partap Choudhary on LinkedIn, Instagram, Facebook, and Twitter
  • Follow Noormahal Palace on Instagram and their website
  • Follow Colonel Saab on Instagram, Facebook, LinkedIn, and their website

Reading Time: 6 mins

Story
How social entrepreneur Vandana Suri’s Taxshe empowers women to ‘drive’ progress

(February 9, 2022)  Turning adversity into an advantage is a winning formula that Vandana Suri, founder, Taxshe enhances. The global Sustainable Development Goals and Her awardee (2019) for her entrepreneurial venture, an exclusive all-women driver-on-demand cab service in Bengaluru and NCR, seeks to empower women. As the pandemic hit hard, and transportation was worst-hit, Taxshe felt the blow too. Uncertainty loomed large after paying salaries for eight months without any business. Suri had a debt of ₹70 lakh, but not one to give up, she was resolute. Born and brought up in Mumbai, Vandana’s family shifted to Bengaluru where she pursued graduation and chartered accountancy. After 25 plus years as an investment banker, she began her first entrepreneurial venture at a real estate consultancy. A year later, she founded Taxshe. “It was like a calling in life,” says Vandana Suri in an interview with Global Indian. “People don’t have to tell me to fight their battles, I do it for them. Since childhood, I’ve been a fighter. A girl in school who was good at karate wanted to go to an inter-school competition, and the principal refused as there was a drawing exam on the same day. I spoke up

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an inter-school competition, and the principal refused as there was a drawing exam on the same day. I spoke up for her,” reminisces Vandana, adding, “During those day, Doordarshan’s serial Rajni sparked a desire to stand up for your rights. My mother would say, ‘You have already become Rajni, now stop watching it!’” she chuckles.

[caption id="attachment_19649" align="aligncenter" width="593"]Social Entrepreneur | Vandana Suri Vandana Suri, Founder, Taxshe[/caption]

Empowering women forward

Starting Taxshe in 2014, Vandana put out her first post on Facebook, asking people whether they could provide references of lady drivers for an all-women taxi service. “To my utter surprise, the post went viral,” says Suri, overwhelmed with 3,000 calls.

The challenge was no woman with driving skills was willing to become a taxi driver. Women from poorer sections could have, but they did not know how to drive. “I became the first driver of Taxshe. I started a chauffeur model, drove other’s cars, picking and dropping their children. It was amazing that parents were so at peace with the idea of a lady driving their children around,” she smiles.

[caption id="attachment_19650" align="aligncenter" width="674"]Social Entrepreneur | Founder of Taxshe and Taxshe Breakfree A woman driver of Taxshe[/caption]

Since 2015, Taxshe, that was incidentally triggered by a cab rape incident where the victim’s statement, “If a woman would have been driving me, this would have not happened,” deeply affected Vandana. Women were unsafe, and Taxshe was the answer. “Another major concern were the lack of toilets making it a non-women-friendly profession. So, I designed a flexible business model around ladies where there was no threat from passengers as they were driving children, and they had the luxury of working in the vicinity of their homes. It was business-friendly too as we got contracts for the whole year thus a yearly income,” she adds.

Spreading the word

Reaching out to slums, talking to women and families, after devoting six months to a year training, she has women professional drivers. “When I sent them for training, they were ridiculed. Empowering them, I started training them myself. Over the past seven years, we must have trained 350-400 girls,” says Vandana.

She likens the service (pre-Covid) to being oxygen masks for children, corporate women and female late-night flight passengers. Then Covid wiped all these avenues.

[caption id="attachment_19651" align="aligncenter" width="765"]Social Entrepreneur | Vandana Suri Forever happy with kids[/caption]

Vandana then started a new business vertical – the Taxshe Breakfree that addressed fear of infection and women being stuck at home. “Just like the actor in Titanic who floated across even when the ship sank, we were able to sail across the pandemic. Invariably, we have a very high rating whether it is Taxshe or Breakfree,” she beams.

When the drive became a movement

Getting in touch with educated women who had lost jobs, she roped them in as franchisee partners, and trained them in training others. An out-of-work 62-year-old school principal with 35 years experience (driving) joined in. “We call her super naani. We have other franchisee partners too who have lost high-paying jobs. They are happy to join Taxshe Breakfree,” adds the social entrepreneur.

Then, another vertical - women in mobility business (WOMB) was started. Engaging women with a strong network to motivate others to join Taxshe Breakfree, she adds, “They are akin to a business development arm, and earn revenue. WOMB women are like backend buddies of franchise partners. We have four franchise partners, and have trained 300 +women so far. We are incubating more women under WOMB. By April, we plan to rope in 25 more.”

[caption id="attachment_19654" align="aligncenter" width="648"]Social Entrepreneur | Vandana Suri Vandana with the Taxshe Breakfree team[/caption]

Vandana’s mother is her backend buddy and critic. “When my mother heard that I was starting a cab business, she fell off her chair. Later when my brother Sushil joined in, as co-founder, she was assured that I must be doing well enough for him to join,” laughs Vandana. Her mother is proud of Suri’s award - chosen out of 1,200 applicants. “She wonders when I’ll learn to cook,” grins Vandana, a mother of a teenage son.

[caption id="attachment_19652" align="aligncenter" width="533"]Social Entrepreneur | Founder of Taxshe and Taxshe Breakfree Vandana with her mother and son[/caption]

On rare off days, painting is her go to, “I will pursue it after retirement,” she chuckles. Of course, music and thumkas aside, she admits to being the first on a dance floor, and the last off it.

Chop Chop Boys and SingleSisterz are her new nascent ventures - One trains young lads how to cook and the other helps single women rent together. “We wanted to work on an alternate family structure so that someone is there to take care of children,” signs off this serial entrepreneur with her pulse on social upliftment.

  • Follow Vandana Suri on LinkedIn, Twitter and Instagram 

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About Global Indian

Global Indian – a Hero’s Journey is an online publication which showcases the journeys of Indians who went abroad and have had an impact on India. 

These journeys are meant to inspire and motivate the youth to aspire to go beyond where they were born in a spirit of adventure and discovery and return home with news ideas, capital or network that has an impact in some way for India.

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